Loyalty360 Member Profile

Officials for Visa believe that the launch of Visa Commerce Network provides a new way for merchants to create online and in-app commerce customer experiences that will spark acquisition, drive customer loyalty, and increase sales with relevant...Read More

In 2014, after listening to its customers and making the customer experience a top company priority, Panera Bread launched Panera 2.0−a series of integrated technologies to enhance the guest experience for all consumers no matter how they...Read More

For movie fans, February is the biggest month of the year as the 88th Oscars ceremony is set for Feb. 28, 2016. Besides movie fans, loyal customers of Kohl’s will get a special treat as the successful marketer is the exclusive retail sponsor...Read More

For any brand, engaging customers and delivering relevant content are keys to building loyalty. This challenge is heightened for financial institutions, which often struggle to create a genuine bond with customers. Customer Communications Group...Read More

Nintendo shut down its customer loyalty program, Club Nintendo, last year and six years of operation in North America. Now, the company is set to launch a new rewards program and new app in March. When contacted by Loyalty360, Nintendo’s...Read More

Deloitte Digital has been recognized as a leader in the CRM/CEM space for the fourth year in a row, based on a Gartner report that recognizes firms that are able to best implement their programs into existing infrastructure. The report, titled...Read More

Utility companies are, understandably, accustomed to a world in which customers aren’t looking to engage in the same way they would with a retailer or grocery store. For many customers, the utility provider is simply the name on their bills,...Read More

StubHub, the world’s largest ticket market place, recently announced the launch of a new ticket recommendation feature that will enhance the personalized customer experience currently available on the ecommerce platform. The “best...Read More

As companies move further into the digital space, signing paper documents is being viewed more as a point of friction in otherwise seamless customer experiences. CRM provider Pegasystems has announced a partnership with DocuSign to implement...Read More

Visa CEO Charlie Scharf offered some interesting insights during his company’s Jan. 28 fiscal first-quarter conference call regarding the growth of ecommerce versus in-store sales. During the recent holiday season, customer engagement via...Read More