Recognizing Excellence: 2026 Loyalty360 Best in Class Award Winners
The 2026 Loyalty360 Best in Class Awards honor organizations, programs, teams, and technologies making a significant impact in customer loyalty and customer experience. The awards were presented during a ceremony on May 13th at the 2026 Loyalty360 Loyalty Expo in Orlando.
Winners were selected by members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Awards judges. Nominations were based on several factors, including Loyalty360 Awards entries, nominations from Loyalty360 members, feature interviews for Loyalty Management magazine, overall program impact and performance, and active industry and association involvement over the past 18 months.
The winners are:
Loyalty Program Partnerships:
- ADUSA
- Citgo
- Hilton
- MGM
- Petro-Canada
- Sunoco
Customer Centricity:
- American Eagle
- Food Lion
- Giant Food
- Hannaford
- Marcus Theatres
- State Employees’ Credit Union (SECU)
- Stop & Shop
- TELUS
- USAA
- Weigel’s
Program Strategy and Design
- ADUSA
- Bank of America
- Citgo
- Giant Food
- Marcus Theatres
- PNC
- Stop & Shop
- Sunoco
- Virginia Lottery
Agency Partner
- Bond Brand Loyalty
- Bounteous
- Capillary
- Phaedon
- Maritz
Customer Loyalty – Technology
- Kobie
- Engage People
- Carlton One
- Valuedynamx
- Switchfly
- CORA Loyalty
- Hightouch
- ITA Group
- FIS
Customer Loyalty – Brand Team
- Food Lion
- Hannaford
- PNC
- State Employees’ Credit Union (SECU)
- Weigel’s
Customer Loyalty – Supplier Team
- Kobie
- Bond Brand Loyalty
- Capillary
- Phaedon
- Carlton One
- Engage People
Program Vision
- American Eagle
- Bank of America
- Hilton
- MGM
- Petro-Canada
- TELUS
- USAA
- Virginia Lottery
The Loyalty360 Best in Class Awards recognize Loyalty360 members that continue to demonstrate exceptional dedication to advancing customer loyalty, engagement, and customer experience. This year’s winners represent leading brands, teams, strategies, technologies, and partners that are driving meaningful impact across the industry and setting a high standard for innovation and performance. Loyalty360 congratulates all of the 2026 Best in Class winners and looks forward to their continued success and leadership within the customer loyalty space.
For more information about Loyalty360 or the Loyalty360 Loyalty Expo, contact
carlystemmer@loyalty360.org or visit the
Loyalty Expo website.
About Loyalty360
Loyalty360 is the only objective community for customer loyalty, focused on enabling and encouraging dialogue among industry leaders. Through a blend of content, collaboration, and learning opportunities, Loyalty360 has created a network of brands and technology providers representing some of the strongest voices in the customer loyalty industry. Visit
loyalty360.org or follow @Loyalty360.
Congratulations to the Winners of the 2025 Loyalty360 Best in Class Awards!
Loyalty360, the Association for Customer Loyalty, announced the winners for its
Best in Class Awards. The awards were presented in a ceremony on May 21st during the 2025 Loyalty360 Loyalty Expo in Orlando, FL.
“The Loyalty360 Best in Class Awards recognize Loyalty360 members for their continued commitment to the customer loyalty industry and for program, process, and platform excellence,” says Mark Johnson, CEO of Loyalty360. “The awards recognize the top tier of Loyalty360 members across various categories, including industry-leading brands, their loyalty programs, customer loyalty strategies, and teams, as well as leading customer loyalty agencies and technologies.”
Winners were selected by the members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Awards judges. Nominations were based on several factors, including Loyalty360 Awards entries, nominations from other Loyalty360 members — supplier, partner, and brand — in-depth feature interviews for
Loyalty Management magazine, overall program impact, approach, and performance, as well as active industry and association involvement over the past 18 months.
The winners are:
Loyalty Program Partnerships
- American Eagle Outfitters
- Enterprise Mobility
- Bank of America
- TELUS
- Petro-Canada
- Best Western
- Verizon
Customer Centricity
- Food Lion
- Blain’s Farm & Fleet
- Bank of America
- Giant Food
- TELUS
- Certified Angus Beef
Program Strategy & Design
- Hilton
- Lowe's
- Marcus Theatres
- Hannaford
- Blain’s Farm & Fleet
- The Vitamin Shoppe
Agency Partner
- Baesman
- Bond Brand Loyalty
- Bounteous
- Capillary
- Phaedon
Customer Loyalty Technology
- CataBoom
- Engage People
- Capillary
- Epsilon
- Switchfly
- Loyalty Juggernaut
Customer Loyalty - Brand Team
- PNC
- Enterprise Mobility
- Hilton
- Food Lion
- Caterpillar
- American Eagle Outfitters
- bp
- Wawa
- USAA
Customer Loyalty – Supplier Team
- Bond Brand Loyalty
- CataBoom
- Kobie
- Engage People
- Phaedon
- Baesman
Program Vision
- Thriftbooks
- bp
- USAA
- Marcus Theatres
- Caterpillar
- SIGA
- State Employees Credit Union
- Stop & Shop
“The Loyalty360 Best in Class Awards recognize those members that have shown a unique drive, passion, focus, and commitment to their customers,” says Johnson. “These Loyalty360 members have earned the distinction of Best in Class in at least one category that acknowledges the dedication of an elite syndicate of brands, suppliers, individuals, initiatives, strategies, and programs. We appreciate all that our members do for the industry and look forward to their continued success.”
For more information about Loyalty360 or Loyalty Expo, contact
carlystemmer@loyalty360.org or visit the
Loyalty Expo website.
About Loyalty360
Loyalty360 is the only objective community for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer. Visit us at
loyalty360.org or follow us @Loyalty360.
Congratulations to the winners of the 2024 Loyalty360 Best in Class Awards!
Loyalty360, the Association for Customer Loyalty, announced the winners for its
Best in Class Awards. The awards were presented in a ceremony on June 5
th during the 2024 Loyalty360 Loyalty Expo in Orlando, FL.
“The Loyalty360 Best in Class Awards recognize Loyalty360 members for their continued commitment to the customer loyalty industry and for program, process, and platform excellence,” says Mark Johnson, CEO of Loyalty360. “The awards recognize the top tier of Loyalty360 members across various categories, including industry-leading brands, their loyalty programs, customer loyalty strategies, and teams, as well as leading customer loyalty agencies and technologies.”
Winners were selected by the members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Awards judges. Nominations were based on several factors, including Loyalty360 Awards entries, nominations from other Loyalty360 members — supplier, partner, and brand — in-depth feature interviews for
Loyalty Management magazine, overall program impact, approach, and performance, as well as active industry and association involvement over the past 18 months.
The winners are:
Partnerships
- Accor
- Parkland
- Tim Hortons
Customer Focus
- Ahold Delhaize USA
- The Vitamin Shoppe
- Cinergy Entertainment
- Tim Hortons
- Verizon
- Hannaford
- The GIANT Company
- Stop & Shop
- Giant Food
Program Strategy & Design
- Cracker Barrel
- Hilton
- Parkland
- Accor
- Wawa
Agency & Strategy
- Ansira
- Bounteous
- Brierley, a Capillary Company
- Kobie
- Mastercard
- Phaedon
Technology
- Brierley, a Capillary Company
- CataBoom
- Engage People
- FIS
- Kobie
- Mastercard
- Phaedon
- Talon.One
- TCS
- Valuedynamx
Customer Loyalty Team
- Cracker Barrel
- Hilton
- Ahold Delhaize USA
- Bank of America
- Certified Angus Beef
- Stop & Shop
Program Vision
- Caterpillar
- Bank of America
- Food Lion
- Hannaford
- TELUS
- The GIANT Company
- Rite Aid
- Wawa
- Best Western
- Giant Food
Corporate Social Responsibility and Loyalty
- The Vitamin Shoppe
- TELUS
- Food Lion
“The Loyalty360 Best in Class Awards recognize those members that have shown a unique drive, passion, focus, and commitment to their customers,” says Johnson. “These Loyalty360 members have earned the distinction of Best in Class in at least one category that acknowledges the dedication of an elite syndicate of brands, suppliers, individuals, initiatives, strategies, and programs. We appreciate all that our members do for the industry and look forward to their continued success.”
For more information about Loyalty360 or Loyalty Expo, contact
carlystemmer@loyalty360.org or visit the
Loyalty Expo website.
About Loyalty360
Loyalty360 is the only objective community for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer. Visit us at
loyalty360.org or follow us @Loyalty360.
Loyalty360 Announces Winners for 2023 Best in Class Awards
The Loyalty360 Best in Class Awards Recognize Loyalty360 Members Across 11 Categories
Loyalty360, the Association for Customer Loyalty, announced the winners for its
Best in Class Awards. The awards were presented in a ceremony on May 8, the first night of the 2023 Loyalty360 Loyalty Expo in Orlando, FL.
“The Loyalty360 Best in Class Awards recognize Loyalty360 members for their continued commitment to the customer loyalty industry and for program, process, and platform excellence,” says Mark Johnson, CEO of Loyalty360. “The awards recognize the top tier of Loyalty360 members across 11 categories, including industry-leading brands, their loyalty programs, customer loyalty strategies, and teams, as well as leading customer loyalty agencies and technologies.”
Winners were selected by the members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Awards judges. Nominations were based on several factors, including Loyalty360 Awards entries, nominations from other Loyalty360 members — supplier, partner, and brand — in-depth feature interviews for
Loyalty Management magazine, overall program impact, approach, and performance, as well as active industry and association involvement over the past 18 months.
The winners are:
Partnerships
- Tim Hortons
- Hilton
- Sleep Number
- Bank of America
- Blue Buffalo
Customer Focus
- Margaritaville
- Giant Food
- Draft Kings
- Certified Angus Beef
- Wawa
Customer Experience Strategy
- Telus
- The Giant Company
- Stop and Shop
- Amtrak
Employee Focus
- Giant Food
- Bank of America
- SCENE+
- Best Western
- Food Lion
Program Strategy & Design
- Stop and Shop
- SCENE+
- Certified Angus Beef
- Wawa
- Sleep Number
- Bank of America
Customer Experience Team
- Margaritaville
- 7-Eleven
- Hilton
- Best Western
- Food Lion
Agency & Strategy
- ICF Next
- Brierley
- Kobie
- Baesman
- Marigold
Technology
- Brand Movers
- Mastercard
- Marigold
- Brierley
- Kobie
- Comarch
Customer Loyalty Team
- Bank of America
- SCENE+
- The Giant Company
- Certified Angus Beef
- Wawa
Program Vision
- SCENE+
- Accor
- Giant Food
- 7-Eleven
- Amtrak
- Draft Kings
Corporate Social Responsibility
- Tim Horton’s
- Blue Buffalo
- Telus
- Food Lion
- Ally Financial
“The Loyalty360 Best in Class Awards recognize those members that have shown a unique drive, passion, focus, and commitment to their customers,” says Johnson. “These Loyalty360 members have earned the distinction of Best in Class in at least one category that acknowledges the dedication of an elite syndicate of brands, suppliers, individuals, initiatives, strategies, and programs. We appreciate all that our members do for the industry and look forward to their continued success.”
For more information about Loyalty360 or the Loyalty360 Awards, contact
carlystemmer@loyalty360.org or visit the
Loyalty Expo website.
About Loyalty360
Loyalty360 is the only objective community for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer. Visit us at
loyalty360.org or follow us @Loyalty360.
Second Annual Loyalty360 Best in Class Award Winners Announced
The Loyalty360 Best in Class Awards Recognize Loyalty360 Members Across Nine Different Categories
INDIANAPOLIS, INDIANA, UNITED STATES, November 18, 2019 /
EINPresswire.com/ --
Loyalty360, The Association for Customer Loyalty, has announced the winners for its Best in Class Awards, which were awarded in a ceremony on the evening of November 12th, during the second day of the 2019 Loyalty360
Customer Expo.
The main objective of the
Loyalty360 Best in Class Awards is to recognize Loyalty360 members for their continued commitment to the industry. The awards recognize the top tier of Loyalty360 members across nine categories, which include industry-leading brands, agencies, technologies, and their teams, programs, and strategies.
Winners were chosen by the members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Customer Award judges. Nominations were based on several factors including Loyalty360 Award entries and nominations, interviews, overall program impact, and industry and association involvement over the past 18 months that helped to elevate the discussion around customer loyalty.
The winners are as follows:
Partnerships:
- Sleep Number
- Ally Financial
- Verizon Wireless
- AARP
- Caesars Entertainment
- McDonald’s
- Simon Malls
- Canadian Red Cross
- SCENE
Customer Focus:
- Luxottica
- Caesars Entertainment
- The Vitamin Shoppe
- Chevron
Customer Experience Strategy:
- Food Lion
- GIANT Food Stores
- Wyndham Hotels & Resorts
- Ally Financial
- DSW
Employee Focus:
- Wheaton | Bekins | Stevens
- Lenovo
- Best Buy
Program Strategy:
- 7-Eleven
- Best Buy
- Sleep Number
- SCENE
Customer Experience Team:
- 7-Eleven
- AMC Theatres
- Canadian Red Cross
- AARP
- Simon Malls
Agency:
- Iris Worldwide
- PrizeLogic
- Ansira
- Aimia
- Brierley+Partners
- Lenati
- ICF Next
Technology:
- CrowdTwist
- Ansira
- Iris Worldwide
- Formation
- Annex Cloud
- Airship
Customer Loyalty:
- Verizon Wireless
- Food Lion
- GIANT Food Stores
- Lenovo
- AMC Theatres
- DSW
- Chevron
- McDonald’s
“The Loyalty360 Best in Class Awards recognize those that have shown a unique drive, passion, focus, and commitment to their customers,” said Mark Johnson, CEO of Loyalty360. “These Loyalty360 members have earned the distinction of Best in Class in at least one of nine different categories that acknowledge the dedication of an elite syndicate of brands, suppliers, individuals, initiatives, strategies, and programs. We appreciate all that our members do for the industry and look forward to all their continued success.”
For more information about the Loyalty360 or Loyalyy360 Awards, contact carlystemmer@loyalty360.org or visit our website at customerexpo.com.
About Loyalty360
Loyalty360 is an unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer.
About Customer Expo
Loyalty360’s Customer Expo will focus on all aspects of the customer journey, including an exploration of crucial audiences both internal and external. Through a robust slate of best-in-class speakers and interactive discussions, actionable case studies, and proven world-class technology suppliers, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends, and strategies that drive measurable behavioral change and quantifiable results.