A new study by J.D. Power reveals that U.S. retail bank customers who receive personalized financial advice are reporting higher levels of satisfaction and engagement. The J.D. Power 2023 U.S. Retail Banking Advice Satisfaction Study shows that...Read More

Kroger Recognizes Award Winners for Youth Engagement Program  Kroger has announced that 10,310 students across the United States have been recognized as winners of the Zero Hero award as part of the Zero Hunger | Zero Waste youth...Read More

Drive marketing strategy with a better stored value solutionStored value programs – including gift cards, loyalty points, and merchandise credits – are a critical part of a comprehensive marketing strategy that involves gift card and...Read More

Mercedes Joins the AI Revolution  The luxury vehicle brand teams with Microsoft to add ChatGPT to voice commands If you need more proof that we are living in the age of artificial intelligence, here it is. Mercedes announced this week...Read More

The sports apparel brand launches partnership with Epic Games Nike is launching “Airphoria” in the universally popular gaming platform, Fortnite, and plans for it to be a first-of-its-kind gaming experience. Building on a...Read More

Financial services are in a brave new world, with technology — and a focus on customer engagement and frictionless services — at the forefront. There used to be days when the financial services industry revolved around two primary...Read More

In 1986, Office Depot launched its first store in Fort Lauderdale, FL, from a simple concept: create a superstore designed to provide end-to-end solutions for businesses. Over its first 25 years, Office Depot extended beyond its traditional...Read More

There’s an ever-growing stack of evidence showing that customer loyalty programs are significantly beneficial for both businesses and their customers. Both parties receive value from a loyalty program: for the business the value comes from...Read More

Improving the Digital Cancellation Process Some apps are seeing the value in letting people cancel with ease We’ve all been there. Maybe you signed up without thinking for a trial subscription because you just had to finish the...Read More

The storied American brand introduces a new community platform and membership program Harley Davidson™, USA is one of the nation’s most beloved brands and a pioneer in creating both community and passionate customer loyalty...Read More