Citi has announced the launch of a new platform that was built and designed with a customer-centric focus. The brand has officially introduced CitiDirect Commercial Banking, which will address the needs of Citi Commercial Bank (CCB) clients. This...Read More

What is customer experience transformation?Customer experience transformation, or CXT, works to align your organization’s values, structures, operations, technology, and culture to obsessively focus on and meet the needs of your customers...Read More

Denny's Launches Gamified Rewards Program Denny's has introduced its newly revamped Denny's Rewards program, which offers monthly benefits to guests and introduces challenges that unlock exclusive rewards. Once individuals become...Read More

In celebration of its 96th birthday, 7-Eleven is launching a limited-time 7/11 Birthday Collection capsule on its online merchandise shop, 7Collection. This collection is designed for individuals who share the same birthday as the convenience...Read More

Panera Bread started as a community bakery in St. Louis, MO in 1987. The bakery’s focus on sharing bread grew the brand from a single store to 2,100+ locations across the U.S. and Canada. From its initial secret sourdough started, Panera has...Read More

Since the mid-90s, cookies have been the defacto way for brands to target and deliver online advertising - allowing marketers to track users across websites, build consumer profiles, and use them across all forms of retargeting and behavioral...Read More

A part of WS Audiology, Signia has grown to be one of the leading hearing aid brands worldwide. The Aspire B2B loyalty program is provided through the brand and is part of its business model for program members who are in the top 20% in the brand...Read More

Amazon is gearing up for its upcoming Prime Day event, offering exclusive access to Prime members worldwide for 48 hours starting on July 11 at 3 a.m. EDT. This year, Amazon promises more deals than ever before, with new ones becoming available...Read More

The Cheesecake Factory Commemorates National Cheesecake Day with Special Offer for Rewards Members  On Sunday, July 30th, the Cheesecake Factory is celebrating its favorite day of the year, National Cheesecake Day, by unveiling a fresh...Read More

The North Face has continually innovated the outdoor gear market since 1966. Over the almost 60-year tenure of the brand, it has developed iconic styles recognized by athletes, outdoor enthusiasts, and everyday consumers alike. For decades, much...Read More