Loyalty360 Member Profile

Mapping your brand’s value landscape, linking initiatives to larger business objectives, and results-oriented listening are a few of the key topics that will be covered when Loyalty360 hosts a webinar on Thursday titled, “ROI By...Read More

For Melissa Joye, cultivating an exceptional customer experience is chief among her goals at Farmers Insurance. This month Joye was named Chief Customer Experience Officer at Farmers Insurance, one of the largest multiline insurer groups in the...Read More

Green products, and the desire for them, haven’t gone away and are still a driving force today for brand loyalty and customer engagement. More than half of consumers in the U.S. are willing to pay more for environmentally-friendly products,...Read More

Wyndham Rewards has undergone a major transformation in recent years, which has been accompanied by countless accolades. What’s more, the award-winning loyalty program just passed a serious and prodigious milestone: 50 million members...Read More

DataCandy president and CEO Lorne Schwartz knows a little bit about customer loyalty data and how it can be leveraged to help marketers achieve greater success and create holistic relationships. Schwartz talked to Loyalty360 about this vitally...Read More

How important is messaging for loyalty marketers when they communicate with their customers? Consider the following two eye-opening statistics from a new report from Aberdeen Group titled, “Customer Messaging: Happy Customers, Productive...Read More

Kaligo Travel Solutions is operated by Kaligo Pte Ltd., the global leader in innovative travel and loyalty technology. Established in Singapore in 2014, with offices across APAC, Europe, and the Americas, Kaligo Travel...Read More

Bond Brand Loyalty officials preach to their clients that, to excel at customer experience, an absolute key point of differentiation among loyalty marketers, they must be customer-obsessed. CX is a top priority for brands, yet only 20 percent of...Read More

Two widely recognized brands−Dunkin’ Donuts and Amtrak−have teamed up to spread their respective stellar customer experiences to consumers in the Northeast Corridor. Dunkin’ Donuts Original Blend and Dunkin’ Decaf...Read More

Casey Ueberroth, CMO for Preferred Hotels & Resorts, told Loyalty360 that when company officials started developing the iPrefer app, they wanted to go beyond building a simple booking app to benefit iPrefer members and their hotel partners...Read More