Jack in the Box has partnered with Los Angeles–based streetwear brand The Hundreds to launch a limited-edition collection called “Jack Was Here!” in celebration of their 75th anniversary. This collaboration merges Jack Box with...Read More

Lowe’s Uses Kids Events and Loyalty to Reach Younger Shoppers Lowe’s is leaning into family-focused experiences and a refreshed loyalty strategy as Americans delay homeownership and major renovation projects. The retailer is trying to...Read More

What if you could instantly look inside any company’s lifecycle program? Imagine if you could choose your competitors (or even just brands you admire) to see how they think about solving their most important lifecycle use cases to understand...Read More

Comcast’s Xfinity has launched a new loyalty program called Xfinity Membership, designed to bring together and expand the benefits previously offered through the Xfinity Rewards program. This upgraded experience is available to all eligible...Read More

Jack in the Box Marks 75 Years With Streetwear Collaboration From The HundredsJack in the Box is celebrating its 75th anniversary by teaming up with Los Angeles-born streetwear label The Hundreds for a yearlong collaboration rooted in street...Read More

Loyalty programs have evolved from simple punch cards to sophisticated ecosystems of rewards, tiers, and engagement mechanisms. Despite billions invested annually in these programs, a surprising number of brands operate in the dark...Read More

For more than a century, Hilton has been shaping how people experience hospitality. Today, the company spans 26 brands, 9,000 properties, and 141 countries and territories, yet its loyalty strategy remains ...Read More

As Canadians look to build smarter spending habits in 2026, TD Bank Group has unveiled a reimagined rewards experience designed to deliver everyday value.  Eligible TD Credit Card and Visa Debit customers can now access merchant discounts...Read More

Travel loyalty programs are being redefined by how travelers engage with them in real time. Points, tiers, and long-term accumulation still matter, but are no longer enough on their own. Today’s travelers evaluate loyalty...Read More

Customer Data Platforms (CDPs) promise more personalized experiences, better data management, and unified customer insights. But over the years, I’ve had the chance to work with quite a few clients who, six months to a year after their shiny...Read More