Report Shows Nearly Two-Thirds of Consumers Use AI for Produce Research Artificial intelligence is quickly becoming a standard part of the online shopping journey, signaling the early days of agentic commerce. According to new research from...Read More

Save A Lot and its customers came together to make a significant impact on hunger relief during the 2025 holiday season, delivering a total of nearly $549,000 worth of food and grocery assistance to local communities. Through the retailer’s...Read More

As loyalty leaders look toward 2026, the conversation is shifting away from feature sets and toward fundamentals: trust, relevance, and human connection. While artificial intelligence is accelerating what brands can do with data and...Read More

Weigel’s Launches MyWeigel’s Pay to Simplify Fueling and Boost Everyday SavingsWeigel’s has unveiled MyWeigel’s Pay, an upgraded version of its former Club Card designed to make fueling faster, easier, and more rewarding...Read More

Customer experience has evolved far beyond simple transactions. Today, companies are prioritizing convenience, personalization, and long-term engagement as strategic imperatives for standing out in an increasingly competitive market. Businesses...Read More

Royal Caribbean Group Unveils Points Choice, Redefining Cruise LoyaltyRoyal Caribbean Group is introducing a major evolution in travel rewards with the launch of Points Choice, a new loyalty feature designed to give guests unprecedented...Read More

Four weeks into a CRM program overhaul for a leading subscription app, we got our first results back: Open rates looked good, CTRs were decent, but the conversions? Nearly zero. Retention was flat against control. The Head of Growth turned to me...Read More

Reside Grows Wyndham Residence Portfolio Reside has officially opened The Heid Lofts by Reside, a Wyndham Residence, in Philadelphia’s Callowhill neighborhood, marking an expansion of its apartment-style hospitality portfolio in the city...Read More

Bilt has launched the Bilt Card 2.0, a revamped suite of three credit cards designed to deliver rewards on rent, mortgage, and everyday spending. For the first time, homeowners can earn rewards on mortgage payments in addition to rent, and all...Read More

Choice Hotels Launches Global Travel Values Campaign Choice Hotels International has launched a new global marketing initiative around Travel Values, designed to highlight how the right hotel experience can enhance the meaningful moments of...Read More