Luke Russell

Job Title: Project Director

Company: AIMIA

Bio:

Get in touch

Email: luke.russell@aimia.com

Visit Company Website:

Articles with Luke Russell


Relevance is the Biggest Challenge Facing Any Loyalty Program

  • December 26 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Editor’s Note - This story was originally published in October, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular content schedule in 2017! Loyalty360...Read More

Capturing Accurate Customer Data Keys Customer Loyalty Efforts for Chicago Cubs

  • December 26 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Editor’s Note - This story was originally published in September, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular content schedule in 2017! One of...Read More

GNC Set for Major Rebranding Effort to Ignite Customer Experience

  • December 23 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Two months ago, GNC Holdings CEO Robert F. Moran talked about the brand’s performance during the third quarter. “I want to start by saying our financial results continue to be unacceptable,” Moran said on Oct. 27. “GNC is...Read More

Innovation Can Help Create the Future of Customer Engagement

  • December 23 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Innovation is a word used quite often among loyalty marketers to spark customer engagement and drive brand loyalty. During his session, “Business Excellence: Accelerating Customer Experience Strategy Adoption through Innovation, Leadership...Read More

Customer Experience Alive and Well at Darden Restaurants

  • December 23 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

At Darden Restaurants−which owns several casual dining restaurant chains including: Olive Garden, LongHorn Steakhouse, Bahama Breeze, Seasons 52, Eddie V’s Prime Seafood, The Capital Grille, ...Read More

Pie Five Pizza Turns Up the Customer Experience a Couple of Notches

  • December 22 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Billed as the country’s most convenient fast casual pizza brand, Pie Five Pizza is making things simpler for its customers. Renowned for its handcrafted pizzas made with fresh ingredients in five minutes or less, Pie Five Pizza has...Read More

Mobile Customer Experience Prominent This Holiday Season

  • December 22 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Six months ago when Loyalty360 talked to Vincent Ircandia, senior vice president of business operations for the Portland Trail Blazers, he talked about building deeper, more personalized fan relationships, honing in on a key area of engagement...Read More

Customer Loyalty Reaches New High at AMC Theatres

  • December 22 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

For AMC Theatres, 2016 has been a thrilling and captivating year−not only for its loyal customers but for its internal executive team as well. AMC Theatres eclipsed five million members in its AMC Stubs loyalty program, adding more than 2.5...Read More

Seasonal Promotions Part of Customer Loyalty Strategy at Choice Hotels

  • December 21 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Seasonal promotions are part of the customer loyalty strategy at Choice Hotels International, which recently launched its Earn Double Points Winter promotion for Choice Privileges, the company’s loyalty program for guests. Choice Privileges...Read More

Paytronix Helps Spark Increased Loyalty Program Membership at HuHot Mongolian Grill

  • December 21 2016
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Officials for HuHot Mongolian Grill, an American restaurant chain specializing in create-your-own stir-fry cuisine (Mongolian Barbecue), wanted to elevate its loyalty program at the point-of-sale. With a big assist from Paytronix, HuHot Mongolian...Read More

Displaying results 811-820 (of 1439)
 |<  <  78 - 79 - 80 - 81 - 82 - 83 - 84 - 85 - 86 - 87  >  >| 
Membership and Pricing

Videos and podcasts

Membership and Pricing