Videos & Podcasts

Powerful market dynamics are bringing us to an inflection point in customer engagement and loyalty marketing:Traditional rewards programs are becoming commoditizedCustomers have more choices than everRetailers are more sensitive than ever about...Read More

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Eoin Comerford, President and CEO of Moosejaw, talks about how the outdoor recreational, apparel, and gear company strives to make customer engagement just as much fun as trail hiking and mountain climbing. Read More

Robert Mariano, Director of Digital Strategy & Customer Engagement at Raley's Family of Fine Stores, talks about how the family-owned supermarket chain takes a genuine consumer-centric approach to offer a superb customer experience. Read More

Loyalty360 sat down with Aimia's Manu Sarna and Jesse Grittner, who gave a preview of their upcoming webinar titled "Give Your Loyalty Program an Annual Physical with a Loyalty HealthCheck." For more details on this free webinar or...Read More

Artemio Garza, Chief Marketing Officer of Meineke, will present an upcoming session titled, “Delivering High Performance, Personalized Brand Experiences to Customers” at Loyalty360's Engagement & Experience Expo. November 9th...Read More

Al Perkinson, VP of Marketing for Costa Sunglasses, will present an upcoming session titled, “The Lens of CX - An Optical Perspective on Building Communities and Customer Experience from the Ground Floor” at Loyalty360's Engagement...Read More

Clarence Chia, Vice President of Marketing for FIJI Water, talks about how the brand drives customer engagement by offering products and services that match the lifestyles of its customers.Read More

Robert McClarin, Loyalty CRM Marketing Technologist for 7-Eleven, talks about how the iconic brand builds customer loyalty through a mix of great products, unique promotions, and responsive customer engagement. Read More

Tom Barton, Klein Tools Product Marketing Manager, talks about how the brand has managed an extremely loyal group of professional customers for generations, and how it plans to continue engaging customers for generations to come.Read More