Millennial Parents Tighten Holiday BudgetsA new survey by NMI of 1,000 U.S. Millennial parents (ages 28–44) finds that 63% say their holiday shopping budgets are tighter this year — yet 75% are still willing to pay extra for...Read More

As the holiday season ramps up, a new AT&T Business survey finds that 77% of U.S. shoppers would complete alltheir holiday shopping at small businesses, if it were possible. This reflects a notable shift in consumer mindset, one that...Read More

Having experience in working with banks and financial services, it's evident that customer loyalty has evolved dramatically. Today, we're seeing clients seek more than just rewards; they desire personalized, seamless, and genuinely...Read More

Choice Hotels Makes Landmark Expansion Into Africa Choice Hotels International recently announced that it is making a landmark entry into the African hospitality market, beginning with three directly franchised hotels in Kenya, scheduled to open...Read More

Qatar Airways, in partnership with Google, has launched the Sky Studio Challenge, the aviation industry’s first experiment to create, finalize, and upload full-length commercials entirely during a flight. The pilot took place on November 17,...Read More

Sweetgreen Launches Its Highest-Protein Menu YetSweetgreen has introduced its most protein-packed entrée to date, the Power Max Protein Bowl, along with two new Caramelized Garlic Steak dishes, expanding its lineup of high-protein offerings...Read More

TD Bank has introduced Amazon Shop with Points for its U.S. credit card customers, giving cardholders the ability to redeem rewards instantly when checking out on Amazon. The new feature is designed to make converting points into savings more...Read More

As the year draws to a close, brands face a unique opportunity to do more than just wrap up the calendar, they can wrap up the relationship. Year-in-review campaigns have become a powerful way to reinforce emotional loyalty by reflecting back the...Read More

Loyalty isn’t built on discounts alone - it’s built on connection.In 2025, customer appreciation is about human connection powered by smart tech. Brands that go beyond transactions to make customers feel genuinely valued are the...Read More

Hilton Honors Unveils Major Upgrades to Its Loyalty ProgramHilton is introducing sweeping enhancements to its award-winning Hilton Honors loyalty program, designed to make elite status easier to achieve while adding more meaningful rewards...Read More