Pilot Honors 2025 Road Warrior Champion Pilot, the nation’s largest travel center, recently recognized driver Stacy Batiste from Lafayette, Louisiana as its 2025 Road Warrior champion. Batiste, a Marine Corps veteran who has driven more...Read More

SNIPES has unveiled a new loyalty program called SNIPES Reserve, a first-of-its-kind for the streetwear and sneaker-retail space. The retailer explains that the program is designed to meet today’s digitally­-savvy consumer, especially...Read More

In recent months, we’ve noticed that conversations with clients around Federated Customer Data Platforms (CDPs) have intensified, particularly in highly regulated industries such as healthcare and financial services. Many...Read More

As customer expectations shift and loyalty programs across industries evolve, Carnival Cruise Line is setting a new course for what engagement can look like at sea. Building on over 50 years of guest passion and brand recognition, the company is...Read More

ZIPS Car Wash Donates $170,000 to Folds of Honor, and Free Car Wash to Veterans   Privately held, ZIPS Car Wash, partnered with the Frisco, Texas Police Department to host a Flag Raising Ceremony on Veterans Day at its El Dorado Parkway...Read More

Bank of America recently brought back its highly anticipated More Rewards Day on Thursday, November 6, 2025. As the holiday shopping season begins, the bank is once again gave Consumer and Business credit cardholders the opportunity to earn bonus...Read More

In a landscape where customer data has become both the most valuable currency and the greatest liability in modern marketing, Capillary has emerged as a defining leader in building loyalty platforms that don’t just comply with privacy...Read More

Citizens Bank Ranked Top for Customer Experience Citizens earned a Gold Medal for Customer Experience Innovation in Cash Management and Payments from Datos Insights, recognizing its leadership in developing standout digital solutions for...Read More

Hyatt Hotels Corporation announced an expanded strategic agreement with Chase, marking a new phase in their long-standing collaboration. The partnership will enhance the World of Hyatt loyalty program, one of the fastest-growing in the global...Read More

In this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360’s Ethan Perry sat down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, to explore how brands are translating emotional loyalty from an...Read More