Since its beginning in 2015, Yesway has focused on collecting and understanding first-party customer data. The brand focuses on building relationships with its customers through in-store interactions and its rewards programs. Through understanding...Read More

Loyalty inflation has sent programs into a downward spiral—but there is a way out  Loyalty in the post-pandemic worldDuring the COVID-19 pandemic, brands turned to their loyalty programs to extend a lifeline to their customers. They...Read More

Apple announced a new pay later feature to the Apple Pay digital wallet. Apple Pay Later allows users to split payments over six weeks with no interest or fees. Users can easily track, manage, and repay the Apple Pay Later loans in the Apple...Read More

Wyndham Partners with Minor League Baseball Wyndham Hotels & Resorts announced a multi-year partnership with Minor League Baseball (MiLB). The deal will make Wyndham and its Wyndham Rewards the official MiLB Hotel and Hotel Loyalty...Read More

With the rise of inflation, it is more important than ever to demonstrate the importance of your loyalty program and offering promotions to your customers. A good loyalty program will show customers their program can power through inflation and...Read More

Levi Strauss Pilots Diverse AI Models Levi Strauss & Co. will use artificial intelligence to generate models for its online products. The company plans to use the ai to supplement its human models. The ai model initiative is designed...Read More

Uber Eats launched a virtual restaurant program initiative, allowing merchants to create more consistent, reliable virtual restaurant experiences for guests. Partnering with Virtual Dining Concepts, Nextbite, and Acelerate, Uber Eats hopes to make...Read More

Tenerity is a provider of digital-first customer engagement and loyalty technology. The company’s loyalty and customer experience platform, Connect, helps brands build relationships with customers by capturing, refining, and acting on data. ...Read More

Ulta Beauty was the first beauty-only retail store in the U.S to provide “all things beauty. all in one place.” Its founders saw a market for consumers who wanted to access the prestige products of department stores and the mass...Read More

Finding true love with your customers takes emotion, anticipation and more. Your customers may not send bouquets to your company, write sonnets about your brand, or sport tattoos of your logo (it happens), but are they devoted to your brand? And...Read More