Sam’s Club is celebrating its 40th birthday with a series of rewards and events exclusive to members. In addition to celebrating throughout the month of April, Sam’s Club will continue offering 40th anniversary rewards throughout the...Read More

Method Communications Releases Emotional Loyalty Report Method Communications released a new study comparing decreased empathy among consumers during a time when brands need to connect emotionally with loyalty program members. According to...Read More

A Customer Relationship Management (CRM) system and an Enterprise Resource Planning (ERP) system can work together to improve your overall business operations and help you achieve greater efficiency, productivity, and profitability.An ERP system...Read More

In 1963, Jim Grote founded Donatos on Thurman Avenue in Columbus, OH. What began as a $1,300 investment would grow into 430+ locations in 35 states after the pizza restaurant started franchising in the early 90s, with McDonald’s owning the...Read More

Following pandemic shutdowns, supply chain issues, market disruptions, staffing shortages, and inflation concerns, consumers in the current market face a lot of economic uncertainty. From buying a home to the cost of eggs, costs are unstable...Read More

Especially for brands in the quick service restaurant (QSR) industry, building meaningful emotional connections helps them increase the rate of return for loyal customers. However, emotional loyalty can be difficult to quantify because it relies...Read More

American Eagle Launches Resale Service American Eagle Outfitters partnered with ThredUp to launch an apparel resale service. American Eagle teamed up with Snapchat for the launch with the platform’s first AR pop-up shop. The...Read More

Ryder System, Inc. announced its Freight Brokerage Carrier Loyalty Program, a points-based program for carriers with Ryder’s freight brokerage division. Carriers who use Ryder’s Trucker Tools app to book and track loads are eligible...Read More

The transit industry has begun to pick up speed over the past couple years and focusing on rider loyalty is more important than ever. Doing that through partnership is a great way to build traction with not only customers but with other businesses...Read More

PUMA’s new “Voices of a RE:GENERATION” campaign prioritizes sustainability for the next generation. The goal of the new campaign is to involve young people’s perspectives and recommendations for sustainability. The...Read More