Conrad Hilton entered the hospitality industry in 1919 in Texas after choosing to purchase a 40-room hotel instead of buying a bank. In 1925, the first hotel bearing the Hilton name was opened in Dallas. Today, the brand counts nearly 7,400...Read More

The Credit Card Competition Act of 2023 is a bill before Congress that would allow merchants to choose the payment networks they use to process card transactions. Currently, merchants who accept major credit cards (Visa, Mastercard, American...Read More

In a time where consumers have as many options as they do today, sifting through the endless research can feel daunting. It’s why many of us turn to reviews and recommendations from friends, relatives, and influencers. Marketers can...Read More

Coca-Cola Launches AI-Powered Holiday Card Generator  Coca-Cola fans can now create their own holiday cards using the power of AI. Available through December 26, the digital card generator runs on the AI technologies GPT-4 and Dall-E 2...Read More

The Hyundai Motor Company and Amazon announced last week the automaker will begin selling vehicles on the e-commerce site in 2024. As part of the multiyear agreement, Hyundai is migrating its digital infrastructure to the Amazon Web Services (AWS)...Read More

Part 3: Embrace Me In the third installment of our thought leadership series, Loyalty Iceberg: Creating Human-Centered Experiences, we discuss ways to Embrace your customers and make them feel appreciated. We will also touch on how this is more...Read More

PDI and GasBuddy Report Says Shoppers Spending More Time in Convenience Stores The convenience store data provider PDI Technologies has released the latest edition of its trends report, Tracking Convenience Report: From the Pump to the C...Read More

Alaska Airlines has announced changes to its Mileage Plan loyalty program to give members more opportunities to redeem reward miles for travel. Starting in March 2024, the airline will increase the inventory of award-eligible seats on 10% of...Read More

Artificial Intelligence (AI) has become a topic of conversation for marketers this year. With its ability to enhance personalization, tailor rewards, and make product recommendations, the technology has wide implications for customer loyalty. Even...Read More

One of the 10 largest-volume supermarkets in the U.S., Publix operates in seven states and will soon add Kentucky to its footprint, with locations planned in Lexington and Louisville. With 250,000 associates and 1,351 stores, Publix is the fastest...Read More