Aramark, a Philadelphia-based hospitality provider for higher education, recently unveiled its cross-section of high-tech efficiency and focused wellness programs to bridge expressed needs in the college experience.  Insights have shown...Read More

Brand Loyalty and Satisfaction for Wireless Customers J.D. Power, a pioneer of big data and artificial intelligence (AI), recently found a correlation between wireless customers’ brand loyalty and customer satisfaction. The J.D. Power...Read More

Frontier Airlines is partnering with Barclays US Consumer Bank to introduce a valuable new perk for holders of the FRONTIER Airlines World Mastercard®. Primary cardmembers will now be entitled to two free checked bags on Frontier-operated...Read More

Albertsons’ Loyalty Program Witnesses Significant Growth Albertsons experienced a remarkable surge in its loyalty program, with membership increasing by nearly 63% by the end of fiscal year 2020. The grocery giant, which operates under...Read More

A loyal guest redeems their points for an extra night’s stay at your hotel. Sounds great, right? But wait—your competitor offers the same deal. So, how do you stand out? Enter experiential rewards. These unique, memorable experiences...Read More

Serve Robotics Inc., an autonomous delivery solutions firm, partnered with Shake Shack Inc. to expand robotic deliveries. Customers ordering from select Los Angeles Shake Shack restaurants via the Uber Eats platform can receive orders through...Read More

Signet Jewelers’ Campaign Supports St. Jude Children’s Research Hospital Signet Jewelers and its portfolio of brands, including Zales, KAY Jewelers, Jared, and Banter by Piercing Pagoda, unveiled its annual in-store holiday...Read More

Generative AI (GenAI) has dominated the conversation over the past year, thanks to its rapid and transformative growth. It’s considered one of the most significant technological advancements since the launch of the smartphone in 2007. Much...Read More

Royal Caribbean International is enhancing the rewards experience for travel agents in the U.K. and Ireland by launching its Upper Deck loyalty program on September 3. The cruise line is also integrating Club Royal into its rewards platform...Read More

Wendy’s Enhances Customer Experience with Digital Improvements  Wendy’s recently released its second-quarter earnings, which shows that the company has seen promising results attributed to its app and loyalty program. The company...Read More