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Customer Experience Enhanced as The Cosmopolitan of Las Vegas Integrates with MGM Rewards

  • August 16 2024
  • Resource: DailyNews

The Cosmopolitan of Las Vegas and MGM Resorts International partnered to integrate the former into MGM’s Rewards program, which allows The Cosmopolitan members to earn and redeem rewards and unlock perks at more than 20 of MGM’s luxury...Read More

Loyalty360 Reads: Winn-Dixie Expands Rewards Program, Etsy Enters Customer Loyalty with Planned Program, and Maryland Enacts Gift Cards Scams Prevention Act of 2024

  • August 16 2024
  • Resource: DailyNews

Back to School and Back to Saving with Winn-Dixie Winn-Dixie, an American supermarket chain based out of Florida, is helping customers save big on back to school. Not only do low price points, extensive discounts, and rewards support local...Read More

The Loyalty “Check Engine Light”: Understanding Program Health and Member Disengagement

  • August 16 2024
  • Resource: Supplier-Contributed Blogs

In today’s competitive market, maintaining the health of your loyalty program is crucial for sustaining customer engagement and brand loyalty. Kobie’s 2024 Consumer Research Report sheds light on the key factors that...Read More

Loyalty360 Reads: MLB’s NY Mets Launch Loyalty Program, Gillette Partners with Xbox and Forza Motorsport, and Milo’s Tea Company Leverages Instagram in Giveaway

  • August 15 2024
  • Resource: DailyNews

Baseball Gets Even Better with New Mets Connect Loyalty Program The New York Mets revealed its newest fan-focused initiative: Mets Connect. The loyalty program was developed to ensure fans would be recognized with special offers and select...Read More

Taco Bell Leveraging Voice AI in the Drive-Thru

  • August 15 2024
  • Resource: DailyNews

California-based Mexican fast-food restaurant Taco Bell recently announced its initiative to expand AI usage throughout its storefronts. The rollout of Voice AI technology in Taco Bell drive-thrus is designed to enhance team members&rsquo...Read More

The Third-Party Cookie is Sticking Around and it’s Still Problematic

  • August 15 2024
  • Resource: Supplier-Contributed Blogs

Recently, Google threw everyone for a loop when it announced that it had given up on trying to deprecate the third-party cookie. For the uninitiated, for two decades, third-party cookies have been the lifeblood of the digital marketing and...Read More

ASPCA’s 2024 Supermarket Scorecard Highlights Slow Progress in Farm Animal Welfare

  • August 14 2024
  • Resource: DailyNews

The American Society for the Prevention of Cruelty to Animals (ASPCA) released its 2024 Supermarket Scorecard. The scorecard evaluates U.S. supermarkets according to their commitments to farm animal welfare and supply chain issues and efforts to...Read More

Loyalty360 Reads: IndiGo Heightens Customer Experience with Business Class, McDonald’s Releases Collector’s Cups, and Sprouts Tests Loyalty Program

  • August 14 2024
  • Resource: DailyNews

IndiGo’s Business Class Launch and Frequent Flyers Loyalty Program IndiGo is poised to transform the customer experience by introducing business-class seating and a frequent flyer program. The new enhancements were revealed on August 5...Read More

Loyalty Program Strategies to Engage the Next Generation Shoppers Like Never Before

  • August 14 2024
  • Resource: Supplier-Contributed Blogs

It's time to adjust your strategy to attract and retain the next generation of shoppers, primarily comprising of GenZ and millenials. Here's everything you need to know to keep them engaged with your brand. In today’s rapidly...Read More

Southwest Airlines Upgrades Benefit the Customer Experience and Boost Financial Performance

  • August 13 2024
  • Resource: DailyNews

Southwest Airlines announced a series of upgrades to enhance the in-flight customer experience while growing revenue. The airline plans to introduce assigned seating, premium seating options, and redeye flights. In response to customer...Read More

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