Videos & Podcasts

Your competitors are constantly evolving and your customers are changing their preferences. Is the loyalty program you have today as engaging as it was? More pointedly: does your loyalty program give you an edge over your competitors? And is it...Read More

On this episode of Loyalty360’s “What We’re Seeing and Hearing” podcast Mark Johnson, Loyalty360 CEO and CMO, talks about the recent trends in customer loyalty, practical advice for cutting through the clutter created by...Read More

This episode of the Loyalty Management podcast series is titled "Multi-Brand Marketing and How to Create Loyalty", written by Bob Moorhead of Epsilon. Convenience.  Saving Time. Unique Experiences. – These are three...Read More

This episode of the Loyalty Management podcast series is titled "Curating Change—Not Just Wall Art", written by Nancy Porte of Verint.Digital transformation is a reoccurring theme in today’s business environment. As...Read More

Danielle Leveille, Director for Direct to Consumer Marketing at Stride Rite, talks about how Stride Rite, a leading purveyor of high quality children’s footwear, offers a customer experience that respects and reflects the dynamic lives of...Read More

Webinar Topics: Customer Engagement, Customer Experience, Loyalty/Rewards ProgramsWhen you think of personalized marketing, what comes to mind? Is it printing a customer’s name in a mailer or populating a customer’s loyalty...Read More

The next generation of loyalty programs will go beyond incentivizing purchase and engagement to rewarding consumer lifestyle choices. By 2020 there are expected to be over 26 billion devices connected to the internet. As more and more consumers...Read More

We hear often about the critical role that company culture plays in the success or failure of customer loyalty strategies. Even the most innovative and promising big ideas and new technologies will fall short if employees – from c-level to...Read More

Loyalty has spent much of its recent history going digital – that is, evolving towards more proficient ways of identifying customers and collecting customer data, more scalable ways of personalizing communications, and more targeted ways of...Read More

In this panel discussion, we’ll be exploring how partnering with the right loyalty program for your business can help expand your existing customer base. Acquiring new members can often be prohibitively expensive with low ROI. The companies...Read More