USA Technologies, a leader of wireless, cashless payment and M2M/IoT solutions for small-ticket, self-serve retailing industries, has expanded its proprietary MORE.™ rewards and loyalty program to partners nationwide, providing access to...Read More

As Veterans Day approaches, millions of Americans will be thanking and honoring members of the armed forces for their valuable contributions and valiant efforts. It is a time of reflection and recognition, and Days Inn is commemorating the holiday...Read More

The best loyalty programs create a personal relationship and a true bond with customers. Ideally, this should also create reciprocity. The customer gets a rewarding proposition that should entice them to continually reengage with the brand. But...Read More

Executives from Chili’s Grill & Bar, Dunkin’ Donuts and Tony Roma’s will convene at Loyalty360's 2015 Engagement & Experience Expo, powered by Loyalty360, to compete for top honors in the Loyalty360 CX...Read More

In the wake of the recent announcement that Walgreens plans to acquire Rite Aid for an estimated $17.2 billion, a spokesperson for Walgreens told Loyalty360 that no immediate changes are planned for Rite Aid’s loyalty program members.Michael...Read More

The rate of rapid technological change and seismic shifts in consumer behavior has become a customer engagement challenge for all brands. But some have experienced more difficulties than others. The music and movie rental businesses stand as...Read More

When people think of loyalty programs, they usually think of airlines, hotels, and supermarkets. So how does Cincinnati-based Xavier University fit into the loyalty program scheme?Human data intelligence startup Strap and Xavier University have...Read More

Dunkin’ Brands Chairman and CEO Nigel Travis was disappointed by the company’s third-quarter fiscal performance, but is excited about the growth opportunities that lie ahead involving customer engagement and brand loyalty.“I want...Read More

Good relationships usually start off like lyrics from a Taylor Swift song, but after 15 years the relationship evolves and, while it might not resemble a pop song anymore, it can grow into something deeper and more meaningful.A good relationship...Read More

It seems that new customer experience insights have revealed that premium services are increasingly becoming undervalued among most travelers. This means more people are unwilling to pay for things like plane seat upgrades, for example. But they...Read More