Walmart and Sam’s Club are transforming the retail landscape through a new partnership with OpenAI, making shopping smarter, faster, and more intuitive. Customers will soon be able to complete purchases directly within ChatGPT using a...Read More

Rewards catalogs have always been the heart of loyalty programs, but what members value inside them is changing fast. Gift cards and discounts may once have been enough, yet they struggle to create lasting impact. Today’s most...Read More

In this episode of Leaders in Customer Loyalty: Industry Perspectives, Loyalty360 asked leading voices across the loyalty ecosystem one simple question: What’s the coolest thing you’ve done for a client this...Read More

White Castle Unveils “Castle of Tomorrow” to Reinvent Fast Food ExperienceWhite Castle is embracing the future after more than a century of business by introducing a bold new restaurant concept dubbed the “Castle of Tomorrow...Read More

Gap Inc. has unveiled a new creator affiliate and advocacy platform as part of its digital-first transformation and brand revitalization strategy. With a long-standing legacy of fusing fashion and culture through impactful campaigns, Gap Inc. is...Read More

Established programs understand the constant pursuit: keeping upward momentum while keeping program budgets in check. It takes strategic moves, proactive planning and, for the longest-standing programs, a good hard look at what’s delivering...Read More

Philz Coffee Launches New Rewards Program Philz Coffee is launching a new loyalty program called Philz Rewards, available beginning October 15, 2025, via its app in California and Chicago. The program aims to deepen the brand’s connection...Read More

Hilton’s 2026 Trends Report finds that travelers are shifting from “where to go” toward “why go” — that is, travel motivated by emotional needs, personal purpose, and meaningful experiences. In a survey of 14...Read More

While evolving markets can challenge organizations and their partners, one thing remains consistent: channel partner incentive programs are a powerful tool to face changes proactively.  The best incentive programs are flexible enough to...Read More

Black Buffalo Expands Loyalty Program With In-Store Perks and Camo-Themed RewardsBlack Buffalo Inc. has rolled out significant upgrades to its Herd Rewards loyalty program, expanding benefits to include in-store coupon redemptions and unveiling...Read More