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The State of Employee Engagement in Customer Loyalty A Perspective from Loyalty360 Members

  • June 27 2018
  • Resource: Research and Reports

>> Click to download the infographic here **Full report available to Loyalty360 corporate members As one of the largest interstate moving groups in the U.S., Wheaton World Wide | Bekins has no shortage of opportunity within...Read More

Considering PXUX 2018? Here Are 12 Things You NEED To Know

  • June 27 2018
  • Resource: Supplier-Contributed Blogs

Making the decision to go to any conference is tough: Time away from your desk is always nice, but you need to make sure that the time away from work is going to be worth it!Luckily, PXUX isn’t just any conference: It’s packed with...Read More

7 Steps To Building A World-Class Luxury Loyalty Program

  • June 26 2018
  • Resource: Supplier-Contributed Blogs

Luxury brand marketers who are considering loyalty programs are often concerned that they won’t align with the image or appeal of the brand. Traditional spend and get loyalty programs reward customers with discounts and couponing, which many...Read More

Best (Brand) Friends: How Active Participation is Changing the Face of Loyalty

  • June 26 2018
  • Resource: Supplier-Contributed Blogs

With a rise in brand intimacy, the loyalty paradigm is rapidly changing. The brands that will emerge on top are those that can meet consumers' evolving demands for value, personalization, and active participation. This shift is something I...Read More

The CMO’s Guide to Customer Loyalty

  • June 25 2018
  • Resource: Supplier-Contributed Blogs

As the technological landscape evolves, so does the role of Chief Marketing Officer. CMOs are tasked with the colossal mission of inspiring and guiding the overall brand vision and marketing activities that drive new business and repeat sales...Read More

4 Reward Program Dilemmas Solved

  • June 25 2018
  • Resource: Supplier-Contributed Blogs

Roger Dow, creator of the Marriot Rewards Program, once said, “The first two years, I had peers trying to kill this idea a hundred times over.”  Fortunately, Dow knew the key to tackling the program push-back is knowing how and...Read More

5 Loyalty Best Practices for Subscription Companies

  • June 21 2018
  • Resource: Supplier-Contributed Blogs

Subscription businesses have been growing rapidly during the past few years. In fact, there were over 2,000 subscription box services as of March 2016 and it’s estimated that the industry as a whole has been growing at 200% a...Read More

How Social Influencers Are Transforming Loyalty

  • June 21 2018
  • Resource: Supplier-Contributed Blogs

“Loyalty marketing” is really just about making friends. Without a doubt, loyalty at its core is like a friendship; both sides offer up something of value, often more than the tangible product. Perhaps this is why the rise of social...Read More

Join the Club: Travel and Lifestyle Benefits for Non-Travel Customers Members

  • June 21 2018
  • Resource: Loyalty Management

Few companies outside of the travel industry realize the huge opportunity that exists to drive loyalty and customer engagement with travel clubs. Travel clubs, offering consumers elite travel and lifestyle benefits, can help non-travel companies...Read More

4 Ways to Adapt to the Retailution

  • June 15 2018
  • Resource: Supplier-Contributed Blogs

Retail is one of the industries most affected by the influx of technology, changing consumer behaviors, and enhanced customer expectations. Looking toward retail’s future, we compiled some key steps to staying on top of changing trends in...Read More

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