Delivering Relevance, Seamlessly In the evolving loyalty landscape, delivering value is no longer confined to points and promotions—it’s about creating connected, meaningful moments across a customer’s preferred touchpoints. As...Read More

Boutique hotel chain Kimpton Hotels, a subsidiary of IGH Hotels, recently announced an exciting new collaboration that offers tattoos for guests by Tiny Zaps, an innovative tattoo studio known for its minimalist, meaningful designs. The...Read More

Instacart Enhances the Customer Experience With Uber and Dierbergs Markets PartnershipsInstacart is broadening its influence in the digital grocery and delivery space through two strategic collaborations, one with Uber and another with Dierbergs...Read More

In a digital-first world, marketers are constantly battling rising ad costs, declining engagement, and increasing consumer fatigue. While digital advertising has long been the go-to strategy, new research suggests that direct mail is making a...Read More

For nearly a century, Publix has been a cornerstone of the Southeast’s grocery landscape, earning a level of customer devotion that transcends traditional shopping habits. Founded in 1930 by George Jenkins, the company has grown from a...Read More

GoTo Foods Unveils Cinnabon Swirl’s First Store OpeningGoTo Foods, the parent company behind popular chains like Auntie Anne’s, Jamba, and McAlister’s Deli, is set to debut its first-ever original brand concept next month. Named...Read More

Sprouts Farmers Market is reaffirming its commitment to empowering female athletes by expanding its groundbreaking Name, Image, and Likeness (NIL) initiative, “PowHERed by Sprouts.” The natural grocery chain announced the addition of...Read More

Over the years, implementing loyalty programs has taught me that success in this space demands more than just technology integration expertise. While system integrators (SIs) firms excel in building and connecting IT infrastructure, loyalty...Read More

OtterBox Named One of Newsweek’s Most Loved Brands In America for 2025OtterBox has earned a prestigious spot on Newsweek and Plant-A Insights Group’s list of “America’s Most Loved Brands 2025.” The recognition stems...Read More

Wyndham Hotels & Resortshas announced a new partnership with Carnival Cruise Line, giving Wyndham Rewards members a more rewarding and streamlined way to book cruise vacations. Through the Wyndham Travel Bundles platform, members can book...Read More