Today’s consumers expect more than generic messages from the brands they engage with. They demand experiences that feel personally crafted for them. As we navigate an increasingly privacy-conscious world where third-party cookies continue...Read More

Chipotle Launches Its First High Protein Menu Across North AmericaChipotle Mexican Grill is introducing its first-ever High Protein Menu, launching December 23 in the U.S. and Canada. Designed to meet growing demand for convenient, protein-forward...Read More

DoorDash has partnered with OpenAI to launch a new grocery shopping experience inside ChatGPT, allowing users to turn meal ideas and recipes into real grocery orders in just a few steps. Customers can now discover recipes, generate ingredient...Read More

Part 2 of 4 in our series covering the psychological benefits influencing customer loyalty programs We can’t say it enough. Loyalty programs must do more than reward transactions; they should turn customers into advocates. Using...Read More

Bilt Adds Spirit Airlines as New Point Transfer Partner Bilt announced a landmark partnership with Spirit Airlines, becoming the first loyalty program to enable direct point transfers into Spirit’s Free Spirit® frequent flyer program...Read More

AARP Services has unveiled a set of new member benefits just in time for the 2025 holiday season, offering AARP members additional ways to save on everyday purchases and seasonal needs. One of the spotlighted perks is from Laithwaites Wine, where...Read More

Let’s be honest: most loyalty programs today are limping along on legacy logic and outdated assumptions. Remember when just having a rewards card felt like a game-changer? When your customers lit up at the thought of collecting points...Read More

Lowe’s Leverages AI to Transform Online and In-Store Shopping Lowe’s is ramping up its AI-powered tools to deliver more personalized and visual shopping experiences as part of its broader e-commerce strategy. Its ChatGPT...Read More

Torani is marking its centennial with 34 consecutive years of growth, averaging a 20% increase each year. The company also saw $150 million more in revenue than last year.  With sights set on reaching $1 billion by...Read More

Known for its irreverent attitude, unstoppable energy, and Seattle-style teriyaki bowls, Teriyaki Madness has always taken its food, but never itself, seriously. Founded in 2003 by friends who wanted to bring Seattle’s teriyaki culture to...Read More