Let’s be honest: most loyalty programs today are limping along on legacy logic and outdated assumptions. Remember when just having a rewards card felt like a game-changer? When your customers lit up at the thought of collecting points...Read More

Lowe’s Leverages AI to Transform Online and In-Store Shopping Lowe’s is ramping up its AI-powered tools to deliver more personalized and visual shopping experiences as part of its broader e-commerce strategy. Its ChatGPT...Read More

Torani is marking its centennial with 34 consecutive years of growth, averaging a 20% increase each year. The company also saw $150 million more in revenue than last year.  With sights set on reaching $1 billion by...Read More

Known for its irreverent attitude, unstoppable energy, and Seattle-style teriyaki bowls, Teriyaki Madness has always taken its food, but never itself, seriously. Founded in 2003 by friends who wanted to bring Seattle’s teriyaki culture to...Read More

Referral marketing is more than handing out promo codes. A thoughtfully designed referral program can deepen loyalty, amplify trust, and turn your best customers into your most persuasive advocates. But only if it feels right and not forced. Below...Read More

Recently, there has been a dramatic shift in the evolving technological landscape of marketing, particularly in how organizations approach customer relationship management and marketing automation. GenAI is leading this transformation.  ...Read More

Marriott Bonvoy Survey Shows American Travel Is a Top New Year’s Resolution for 2026 A new Marriott Bonvoy survey shows travel is front and center for Americans heading into 2026. An overwhelming 91% plan to travel next year...Read More

JetBlue recently announced that BlueHouse, its first airport lounge, will officially open at New York’s John F. Kennedy International Airport (JFK) Terminal 5 on December 18, 2025, at 5 a.m. ET. The debut marks a major...Read More

QDOBA Accelerates East Coast Growth With Major Franchise Expansion QDOBA Mexican Eats announced a major expansion in the Eastern United States, signing new development agreements with experienced multi-unit franchise operators to open nearly 90...Read More

Hilton has announced an exclusive luxury ocean travel partnership with Explora Journeys, marking the launch of Hilton Honors Adventures, a new extension of its Hilton Honors loyalty program focused on immersive, adventure-driven travel. Explora...Read More