Bilt Adds Spirit Airlines as New Point Transfer Partner
Bilt announced a landmark partnership with Spirit Airlines, becoming the first loyalty program to enable direct point transfers into Spirit’s Free Spirit® frequent flyer program. Launching just ahead of the busy holiday travel season, Bilt Members can now convert their Bilt Points to Free Spirit points at a 1:1 ratio and use them for award travel across Spirit’s domestic, Caribbean, and Latin American network.
With Spirit flights redeemable from as few as 2,500 points and no blackout dates on reward seats, members gain increased flexibility to use their points for multiple trips rather than concentrating them on a single journey. Both Bilt and Spirit leadership highlighted the value this partnership brings, offering members competitive redemption options and broadening travel choices ranging from domestic getaways to seasonal escapes.
To use this new benefit, Bilt Members simply transfer points in 1,000-point increments through the Bilt app or website and link their Free Spirit accounts. The move deepens the utility of Bilt Points, which members can already earn through rent payments and use across travel, rentals, neighborhood merchants, and more, reinforcing Bilt’s ongoing efforts to make rewards more versatile and valuable.
Learn more here.
Valvoline Instant Oil Change Tops Yelp’s Automotive Rankings
Valvoline Instant Oil Change has been ranked the top automotive retailer on Yelp’s Most Loved Brands list for 2025, earning the #16 spot overall across all categories. The recognition is based on customer sentiment and engagement across more than 2,300 Valvoline Instant Oil Change locations throughout North America, highlighting the brand’s strong reputation for convenience, speed, and customer trust.
Yelp’s Most Loved Brands list evaluates businesses using factors such as the volume of positive reviews, customer engagement, repeat interest, and overall brand sentiment. Valvoline’s ranking reflects consistently high ratings tied to friendly service, clean and efficient locations, and a transparent approach to preventive vehicle maintenance that resonates with consumers.
Company leaders attributed the honor to Valvoline’s frontline team members and their commitment to delivering reliable service at scale. With more than 30 million vehicles serviced annually, Valvoline Instant Oil Change continues to strengthen loyalty by focusing on operational excellence, customer experience, and a service model designed to meet drivers’ everyday needs.
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Hi Auto Voice AI Surpasses 100M Drive-Thru Orders
Hi Auto, a voice-powered AI order-taking system built specifically for quick-service restaurant (QSR) drive-thrus, has surpassed 100 million annual orders, marking a significant milestone in the adoption of AI in foodservice operations. Designed to handle the chaotic and noisy drive-thru environment, the technology delivers strong performance metrics, including high order completion and accuracy, across nearly 1,000 restaurants in markets like the U.S., U.K., New Zealand, and Australia.
Operators and franchisees report tangible benefits from implementing Hi Auto. At Bojangles, the branded version of the system reduces employee stress and helps with suggestive selling; at Checkers & Rally’s, it allows in-store teams to focus more on window service rather than juggling multiple tasks.
Beyond reducing labor strain, Hi Auto’s voice AI also delivers on revenue outcomes like consistent upselling, sometimes outperforming human staff. Industry voices see this 100 million-orders benchmark not only as a proof point for Hi Auto’s technology but as evidence that end-to-end automated order taking can be core infrastructure for high-volume drive-thrus rather than an experimental add-on.
Learn more here.