Antavo Proves Customer Loyalty Solves Company ConcernsNew research from Antavo reveals almost 90% of businesses rely on customer loyalty programs to overcome the global inflation crisis. In their 2023 Global Customer Loyalty Report, Antavo...Read More

DoorDash introduces their new Package Pickup service for customers. Consumers can now request a Dasher to pick up prepaid packages from their home and deliver them to any local carrier, including USPS, UPS, and FedEx. The company continues to...Read More

Companies want their loyalty programs to succeed. Ask any program administrator and they’ll agree that ensuring their program is working smoothly and achieving objectives is their top priority. However what some of them don’t realize...Read More

Connecting with and retaining customers as they compete for both share of mind and share of wallet remains a challenge in tumultuous times. The combination of a lingering pandemic, residual supply chain issues, labor shortages, record-high...Read More

Brand Keys Identifies a New Model for Brand LoyaltyBrand Keys determined a new type of normal for brand loyalty, according to the 2023 Customer Loyalty Engagement Index. The study found that the marketplace is normalizing, but what normal looks...Read More

Chipotle Mexican Grill announced a new Chipotle Rewards perk offering ten free food drops throughout 2023. Current members are automatically enrolled in Freepotle, and non-members can enroll by joining Chipotle Rewards before March 6. The first...Read More

"Would you like fries with that”? McDonald’s already knows the answer. And what seems like a simple, innocent and effortless question allows the fast food giant to sell over four million kilograms of fries globally...Read More

Upcoming Starbucks Rewards Program Changes Disappoint CustomersStarbucks announced changes to is rewards program, upsetting many U.S. and Canadian customers. The changes will come in February 2023 and increase the points necessary to receive many...Read More

Planet Fitness expands their partnership with Shell to offer PF Black Card® members exclusive savings on fuel through March 15, 2023. Black Card® holders who either join or already joined the Shell Fuel Rewards® program can save up to...Read More

What are the best loyalty programs out there today? Every company can go and make something wonderful, which is unique and unlike anyone else’s. But there’s so much to learn from the companies who have been successful with their...Read More