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Loyalty360 Q&A with 7-Eleven on Leveraging Customer Feedback, Developing Digital On-Demand Delivery Strategies, and Delivering Frictionless Convenience

  • October 19 2023
  • Resource: Leaders in Customer Loyalty

7-Eleven, the convenience store chain, has built an empire of retail locations across the globe. For nearly the past decade, 7-Eleven has developed its loyalty program, 7Rewards, to support and reward customers for their frequent visits. Designing...Read More

Loyalty360 Reads: American Launches Business Loyalty Program, California Pizza Kitchen Creates More Rewarding App, Robots Make Salads at Sweetgreen

  • October 18 2023
  • Resource: DailyNews

Americans Airlines Introduces New Business Loyalty Program  American Airlines launched a new loyalty program this week designed to reward business customers and their employees who travel. With the AAdvantage Business program, companies...Read More

Southwest Updates Rapid Rewards Loyalty Program and Increases Rewards for 2024

  • October 18 2023
  • Resource: DailyNews

Southwest Airlines has announced upcoming changes to its Rapid Rewards® loyalty program designed to help members reach upper tiers faster. Starting January 1, flyers can earn A-List status with a minimum of 20 one-way qualifying flights, down...Read More

Loyalty Live: Bounteous Q&A on the Three Pillars of Customer Loyalty, Relaunching and Evolving Rewards Programs

  • October 18 2023
  • Resource: DailyNews

For the past 20 years, Bounteous has established itself as a co-innovation partner for numerous brand clients. The company’s core mission as a technology-agnostic agency is to assist clients from a wide range of industries in selecting...Read More

For Brands, Perception Is Reality

  • October 18 2023
  • Resource: Supplier-Contributed Blogs

Positive brand perception—how customers and potential customers view a brand and its values—remains a vital component of building long-term loyalty. Consumers crave brands that are in sync with their own personal core values—and...Read More

Hilton Traditions: Providing Loyalty Program Members with Best-in-Class Hospitality & Embracing Innovation

  • October 18 2023
  • Resource: Leaders in Customer Loyalty

Hilton has a rich history, with over 100 years of hospitality experience. It all began in 1919 when Conrad Hilton entered the hotel business in Cisco, TX. Hilton, on his way to buy a bank, pivoted and instead bought the local hotel where he was...Read More

Loyalty360 Reads: Hilton Rewards Small Business Customers, Sweepstakes for Arizona State Fans, 1-800-Flowers.com Launches Business Gifting Platform

  • October 17 2023
  • Resource: DailyNews

Hilton Simplifies Booking and Increases Rewards for Smaller Businesses   Hilton plans to streamline the travel experience for small and midsize business customers starting early next year. Companies that join the upcoming Hilton for...Read More

Adapting for Today and Tomorrow: A Q&A with Kum & Go about Building a More Agile Loyalty Program

  • October 17 2023
  • Resource: Leaders in Customer Loyalty

The company that would eventually become Kum & Go was founded in 1959 by Tony S. Gentle and William A. Krause in Hampton, Iowa. That first humble location in the middle of the Iowa countryside has grown to 400 locations across 13 different...Read More

Cleveland Browns Elevate the Stadium Experience with Real-Time AI

  • October 17 2023
  • Resource: DailyNews

The Cleveland Browns are bringing loyalty rewards and surprise-and-delight moments to fans this season where it matters most — in the stadium on gameday.  The Browns’ refreshed “Dawg Rewards” loyalty program was...Read More

How Do Instant Win Games Work? [And How to Use Them to Your Advantage]

  • October 17 2023
  • Resource: Supplier-Contributed Blogs

Today’s consumers are more advertising savvy than ever. They unconsciously ignore ads, click out of popup, and hesitate to give away personal information to brands even for personalized deals. This is where gamification marketing can make a...Read More

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