Aimia to present a webinar that focuses on how business strategy and technology, coupled with the integration of the human experience, is the future path to driving real relationshipsTechnology allows a company to “relate” to that...Read More

As an Amazon Webstore Solution Provider, Clutch Enables Merchants to Issue and Accept Loyalty Rewards as Part of Checkout Process PHILADELPHIA–(BUSINESS WIRE)–Clutch, a leading platform powering customer success for over 450 consumer...Read More

Alliance Data Systems Corporation (NYSE: ADS), a leading provider of loyalty and marketing solutions derived from transaction-rich data, today announced that Precima, a consulting and analytics firm specializing in shopper insights and housed...Read More

Although only 3% of retailers currently can identify specific customers when they walk in the store, that figure is projected to rise to 75% within five years, according to the inaugural Boston Retail Partners’ 2014 CRM/Unified Commerce...Read More

Alliance Data Systems Corporation ADS -0.43% , a leading provider of loyalty and marketing solutions derived from transaction-rich data, today announced its Canadian coalition loyalty business signed a multi-year agreement with...Read More

Improving the digital customer experience is vital to increasing traveler loyalty in hotels, according to a study conducted by Magnani Caruso Dutton.Magnani Caruso Dutton, a digital customer experience agency for several of the world’s most...Read More

Telefonica O2− which serves more than 101.6 million customers in the United Kingdom, Ireland, Germany, Czech Republic and Slovakia; and more than 221 million customers in Brazil, Argentina, Chile, Peru, Colombia, Costa Rica, Ecuador, El...Read More

Fifth Quadrant Calls For Nominations For Australia's Best Customer Experience Companies List 2014Customer Experience management consultancy and research firm, Fifth Quadrant, today announced that nominations are open in the search for...Read More

Awards luncheon set to reveal winners in customer loyalty challengeForget March Madness. The real competition this month is among those brands vying for top honors in the inaugural Loyalty360 Awards. From a field of 62 brands, 35 finalists have...Read More

Study by Loyalty360 reveals that marketers plan to dial up content-focused marketing efforts, but are struggling to accurately demonstrate results. According to a new Executive Brief released by Loyalty360 – The Loyalty Marketer’s...Read More