Artificial intelligence and its ability to research and benchmark has long been in development but, more recently, its strides have been borderline brain-like, particularly in its ability to process and integrate diverse data sources. No longer...Read More

Yelp has rolled out its highly anticipated end-of-year product release, introducing more than 20 new features aimed at improving the consumer and business owner experience. Among the most notable updates is the introduction of AI-powered Review...Read More

Cilantro Taco Grill Launches New App with Loyalty Program to Enhance the Customer Experience and Franchise Operations Cilantro Taco Grill is introducing a new mobile app to enhance customer convenience and streamline operations for franchise...Read More

Take stock of your loyalty efforts—simple tips and strategies to delight customers and drive growth in the new year.  It’s that time of year again.  In addition to celebrating the holidays with friends and family...Read More

Point-based loyalty programs have become a cornerstone of many successful brands. They offer a powerful tool to boost customer retention, increase sales, and foster brand loyalty. However, they also present significant financial risks for brands...Read More

Bilt Rewards, a rewards program for renters, has announced an innovative expansion allowing its members to earn valuable rewards when purchasing a home through an eXp Realty agent. The new program offers one Bilt Point for every $2 of the purchase...Read More

BJ’s Charitable Foundation Collabs with Children’s Hospitals to Spread Holiday Cheer  The charitable arm of BJ’s Wholesale Club is spreading holiday joy this season by partnering with children’s hospitals across...Read More

Each generation of consumers have distinct preferences, expectations, and technological comfort levels in their buying journey. This makes the task of creating personalized, effective customer loyalty strategies more complex when you have a multi...Read More

Sports betting and iGaming operator BetMGM recently announced a significant upgrade that enhances the customer experience by consolidating BetMGM Rewards Points (BRPs) into one unified account. The enhancement allows users to carry their BetMGM...Read More

DoorDash Introduces the New Overall Dasher Rating for More Flexible Rewards Access Earlier this year, DoorDash revamped its Dasher Rewards program in response to feedback from Dashers who wanted a more transparent and accessible system. The...Read More