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Fueling Fan Passion: How Fanatics Creates Emotional Engagement and Customer Loyalty

  • August 01 2017
  • Resource: Industry-Contributed Research

America is a nation of sports fans. Fans by the thousands flock to football stadiums. College and professional basketball games capture the attention of millions, especially when these sports culminate in dozens of tournaments toward the end of...Read More

BrandBites: What if Marketers Had a Crystal Ball? 2017 Second Quarter

  • July 31 2017
  • Resource: Industry-Contributed Research

In an effort to continually provide exclusive, unique, and engaging brand content to our audience, Loyalty360 presents the latest edition of BrandBites, which features responses from brand executives regarding their most daunting marketing...Read More

Customer Data Solutions For Consumer Packaged Goods

  • July 27 2017
  • Resource: Industry-Contributed Research

CPG has long been thought of as a proving ground for Marketers because the supermarket aisle stages a ruthless battle where things like “Product, Place, Promotion, and Price” compete for an unfair share of consumers’ wallets...Read More

Loyalty360 Featured Technology | CrowdTwist

  • July 26 2017
  • Resource: Featured Technology

Designing and maintaining a full-featured and effective loyalty program is a challenge for even the world’s largest brands, let alone those with a smaller business scope. CrowdTwist offers flexibility in their loyalty programs in order to...Read More

2017 Shopper Research on Digital & In-store Engagement

  • July 20 2017
  • Resource: Industry-Contributed Research

Mobile has become the ultimate shopping buddy, connecting consumers to their favorite brands at all phases of the consumer journey and influencing purchase decisions in the store. While clothing and restaurant brands were among the first to...Read More

Loyalty360 Featured Technology | Lassu

  • July 18 2017
  • Resource: Featured Technology

Loyalty programs have exploded in market value in recent years. While this growth marks a prosperous period for the industry, with that comes an increased presence of fraudulent activity. Lassu’s Red Amber platform seeks to stop these...Read More

Digital Transformation Using Data-Driven Insights for Exceptional Customer Engagement

  • July 14 2017
  • Resource: Industry-Contributed Research

Digital transformation (DX ) is an expansive and, at times, confusing discipline, but mastering it is an unavoidable reality for any organization—even those that were “born digital”—wanting to remain competitive in a...Read More

Customer Loyalty and the Transformation of Commerce

  • July 13 2017
  • Resource: Industry-Contributed Research

Commerce is a complex and diffuse space with offerings, promotions, and communications overlapping across channels ranging from mobile apps to physical-world retail, mail order, and telephone order. Efforts to differentiate and drive sales are...Read More

The Battle for Love & Loyalty: The Loyalty Report 2017

  • July 06 2017
  • Resource: Industry-Contributed Research

PUNCHING ABOVE YOUR WEIGHTThis year, the gloves come off as we pit champions versus challengers in a battle for consumer love and loyalty. Changes in Program Member attitudes and behaviors are reshaping the loyalty landscape and pressuring...Read More

Loyalty360 Analyst Report | Halo Loyalty

  • July 06 2017
  • Resource: Analyst Reports

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market. Our goal is to share deep and objective insights on relevant technologies and services with our...Read More

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