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2022 Digital Consumer Trends by Age Group

  • August 24 2022
  • Resource: Industry-Contributed Research

There are a lot of stereotypes and presumptions when it comes to what compels different generations to purchase. Rather than just guess, we spoke to over 5,000 global consumers, from Gen Z through to Boomers on their attitudes to personalization...Read More

Why Incorporating Gamification Will Help Boost Your Loyalty Program

  • August 24 2022
  • Resource: Industry-Contributed Research

Integrating Gamification Can Help Enhance Your Loyalty ProgramBuilding customer loyalty should be a fun process for the customers! If your brand makes the process of earning rewards exciting then customers are more likely to find ways to earn...Read More

Loyalty360 Featured Technology & Services | SessionM

  • August 16 2022
  • Resource: Featured Technology

SessionM, a Mastercard company, is a customer engagement and loyalty platform provider, offering solutions for brands to build and manage large-scale loyalty programs and personalized customer experiences. The SessionM platform provides several...Read More

How To Drive Ongoing Engagement In Your Loyalty Program

  • August 10 2022
  • Resource: Industry-Contributed Research

Increasing Engagement Can Skyrocket Your Customer LoyaltyTrue customer loyalty is not built out of low prices or points alone. It is built when a brand creates an emotional relationship with a customer as an individual through personalized...Read More

Loyalty360 Featured Technology & Services | Untie Nots

  • August 09 2022
  • Resource: Featured Technology

Founded in Paris in 2016, Untie Nots is a rewards platform software company that concentrates on building and executing profitable promotions that accelerate digital migration, acquisition, and engagement of customers through personalized offers...Read More

Learning from 2021: PDI’s Insight into 2022 Customer Loyalty Trends

  • August 01 2022
  • Resource: Industry-Contributed Research

Studying the market data from 2021 revealed that the pandemic market changes are here to stay. Pandemic shutdowns eased, allowing industries to rebuild. As consumers adjusted to inflation, brands adjusted to new spending patterns, working to...Read More

The Strategic Guide To Starting A B2B Loyalty Program

  • July 27 2022
  • Resource: Industry-Contributed Research

Start Reaping The Benefits Of Stronger Channel LoyaltyBuilding a branded B2B loyalty or channel incentives program doesn't have to be complicated.  Today it's easier than ever to create the ideal loyalty and incentives program that...Read More

Customer Experience: Is There Room for Empathy?

  • July 20 2022
  • Resource: Industry-Contributed Research

U.S. consumers were hammered from all sides by the threat of identity fraud in 2021. Whether by account takeover, new accounts fraudulently opened in consumers’ names, or scamming innocent consumers out of their own money, 2021 was fraught...Read More

Loyalty360 Featured Technology & Services | Brierley

  • July 20 2022
  • Resource: Featured Technology

Brierley is a global customer loyalty and experience technology, service, and strategy provider with a 30-plus-year history of creating, powering, and managing successful programs and strategies for globally recognized companies. Brierley’s...Read More

Loyalty360 Featured Technology & Services | Deloitte

  • July 18 2022
  • Resource: Featured Technology

Deloitte, an international consulting, audit, and advisory firm, leverages its internal strategic, operations, technology, and creative strengths in creating and driving unique loyalty programs based on customized strategies for its clients...Read More

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