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Dos and Don’ts of Successful Reward Programs

  • January 22 2018
  • Resource: Supplier-Contributed Blogs

Most convenience stores share similar reasons for having a reward program – such as improving profitability and enticing customers to make incremental sales – but all reward programs are not created equal, and a one-size-fits-all...Read More

Amazon: Building Loyalty, In The Streets

  • January 19 2018
  • Resource: Supplier-Contributed Blogs

In case you haven’t heard, Amazon.com has made it even easier for you to cough up some of your dollars over this past year—enter the Amazon Treasure Truck. For Amazon Prime members, the Treasure Truck provides yet one more...Read More

Avoid These Legal Pitfalls in your Email Marketing

  • January 17 2018
  • Resource: Supplier-Contributed Blogs

Note: This blog post should not be considered legal advice. For any questions regarding the law, please consult an attorney.   Perhaps it goes without saying: it’s simply good practice to understand the laws that apply wherever you...Read More

Steve Madden Kicks Loyalty into High Gear

  • January 16 2018
  • Resource: Supplier-Contributed Blogs

Retailers are optimizing the omnichannel approach to loyalty by investing in new strategies and technologies to reach customers wherever they are, cutting through the noise of a cluttered space with messages and experiences that are relevant and...Read More

Gearing up for Gifting: Key Takeaways from NAPCO Research’s First Gift Card eCommerce Evaluation

  • January 16 2018
  • Resource: Supplier-Contributed Blogs

Evaluation Analyzes Gift Card Ecommerce Offerings of 100 Top MerchantsToday’s consumers demand great end-to-end experiences in store and online—and this expectation extends to gift cards as well. After all,according to a recent report...Read More

Selecting an Email Marketing Vendor

  • January 15 2018
  • Resource: Supplier-Contributed Blogs

Marketers are tasked with promoting the business, building relationships with customers, and tracking results. Most marketers find themselves overwhelmed by disparate, disconnected tools and apps, and, frankly, inundated with data - sometimes...Read More

A Prescription for CX Success: Improving the Customer Experience in the Ever-Changing Health Insurance Industry

  • January 15 2018
  • Resource: Research and Reports

Just the thought of having to deal with health insurance and its increasing complexity, confusing jargon and extravagant costs is enough to, well, make a person feel sick. The health care industry, it seems, is in a constant state of evolution...Read More

Creative Approaches to Amplify RDC Revenue in 2018

  • January 11 2018
  • Resource: Supplier-Contributed Blogs

How one bank’s creative thinking generated $90,000 in potential RDC revenue—in just 25 daysTime is money. We’ve all heard that old adage. It implores us to work smarter rather than harder, in order to achieve our goals....Read More

5 Tips for Creating a Great Customer Experience With Your Loyalty Program

  • January 10 2018
  • Resource: Supplier-Contributed Blogs

We all know how the cost of acquiring a customer is greater than the cost to retain a customer and the benefits of building customer loyalty include increased sales and positive word of mouth. Little wonder then that most retailers recognize the...Read More

A Look Ahead to 2018: Grab the Handrail

  • January 10 2018
  • Resource: Supplier-Contributed Blogs

From every direction, you can see the tremendous transformation that’s happening in payments. But blink for one moment, and you’ve missed another technology change in the payments ecosystem. How can anyone keep pace in the midst of new...Read More

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