5 Biggest Mistakes Companies Make With Customer SurveysThe Wall Street Journal says if you’ve recently shopped for groceries or rented a car—or bought pretty much anything—chances are the company asked you to fill out a survey...Read More

There has been a lot of talk in the marketing world about Google's plans to eradicate third-party cookies. The Chrome browser, which houses about two-thirds of the online market, will no longer host third-party cookies. It comes as a...Read More

Tractor Supply Company, America's largest operator of rural lifestyle retail stores, and Citi Retail Services, one of North America's largest and most experienced retail credit solution providers, announced a multi-year extension of their...Read More

This episode of Coffee with Comarch Loyalty features Patsy Rey, who has spent nearly 30 years fostering customer loyalty at Enterprise Holdings. From the resurgence of the road trip to communicating with customers and “future-proofing...Read More

When it comes to convenience store and petroleum loyalty rewards programs, there are often many streets to cross in matching up consumers and the various brands that offer those services. But with PDI’s recent acquisition of the GasBuddy...Read More

Customers today are hyper-aware and engaging them is a tough task for businesses. But through numerous customer engagement strategies and techniques it is possible to make a real connection with customers that extends beyond selling.‍What is...Read More

After analyzing over 400 million checkouts, Bed Bath and Beyond announced last fall that it would be cutting back on its infamous coupon strategy, deeming 40% of them “ineffective.”“Ineffective at what?” you might ask....Read More

Echoing Amazon: Walmart, Target Try Local Package DeliveryYahoo.com says Walmart and Target are testing their own home package delivery services in the United States - stealing a page from Amazon's play book - as e-commerce demand strains...Read More

Breeze Airways, the new "Seriously Nice" U.S. carrier from JetBlue founder David Neeleman, today unveiled its debut network, comprising 39 nonstop routes between 16 cities in the Southwest, Midwest, Southeast and Eastern US. The first...Read More

United Airlines is offering its loyalty program members the chance to win free flights for a year's worth of travel, in support of the Biden administration's national effort to encourage more people to get their COVID-19 vaccination...Read More