With apologies to my favorite wildlife creature/meme/video/viral sensation over the last decade, I’d like to talk about ransomware.If you think “honey badger don’t care,” wait until your first experience with ransomware...Read More

In the latest version of our COVID-19 Monitor Survey, hard-hit consumers look likely to return to pre-pandemic habits in retail.Editor’s Note (5/13/2021):This article includes findings from ICF’s eleventh wave of data collection that...Read More

Freddy's Taps Amazon's Machine Learning to Analyze Data, Drive SalesFastCasual.com says Freddy's Frozen Custard and Steakburgers implemented a machine-learning program through Amazon to gather insights and maximize sales, according to...Read More

Leslie's, Inc., the world's largest retailer of swimming pools and spa supplies, has announced an industry-leading loyalty program — Leslie's Pool Perks. Members can now earn 5% in Pool Perks rewards on every purchase, double...Read More

The ability to personalize banking experiences is a key expectation among bank customers today, according to a new Capco research report, “Insights for Investments to Modernize Digital Banking.” Customers also desire digitally-driven...Read More

As COVID-19 cases continue to decline across the country, more consumers are starting to feel comfortable shopping in-store again. And while e-commerce and digital sales will continue to grow long after the pandemic is over, the current...Read More

Look-alike models can be used to expand a brand’s target audience. These models analyze a small dataset of consumers and identify desirable characteristics. The model is then used to find more people who share those traits in a larger set of...Read More

REI Launches Co-Op Studios to Produce Original Content and Entertainment REI announced the launch of Co-Op Studios, the retailer's new in-house content arm. Across films, podcasts and editorial programs, the studio develops and produces...Read More

Varo Bank, the first all-digital nationally chartered bank in the US, today announced that its Perks program is available for all Varo customers. Designed to be radically simple and richly rewarding, Perks offers easy access to rewards of up to 15...Read More

Mountain Mike’s Pizza has officially launched its Mountain Rewards program and revamped mobile app to the public. The new loyalty program offers members the chance to earn personalized rewards as they enjoy a visually enhanced, user-friendly...Read More