For the first time, Just Walk Out technology is available in a new full-size Amazon Fresh grocery store. Now customers can save time shopping for groceries by skipping the checkout line with the launch of a new Amazon Fresh grocery store with...Read More

Over the past 18 months, many brands say that their loyalty and engagement practices were put to the test as their customer’s shopping habits and expectations changed. Those brands which had strong loyalty and engagement efforts point to...Read More

Already a member of Loyalty360: Access codes for brands will be supplied by your account manager. This report will bring additional insight to marketers who want their loyalty programs to survive and thrive. For brands looking for an...Read More

Just when many brands thought they had customer loyalty figured out with new technology and the ability to capture data, Dave Andreadakis, Kobie’s Chief Innovation Officer, suggests there may be something just as important that marketers...Read More

Brand partnerships are often framed as business opportunities or a way to solve a pain point in the customer journey. Both are true.But partnerships also provide powerful value that drives both business growth and customer loyalty.So let’s...Read More

Jack in the Box Partners with Artist Jason Derulo to Launch Virtual ConceptJack in the Box announced a partnership with award-winning singer, songwriter, and TikTok extraordinaire, Jason Derulo, who is dancing his way into the kitchen with the...Read More

General Assembly Holdings Limited, a fast-casual, Toronto pizza restaurant turned omnichannel consumer packaged goods brand, launched their unique direct-to-consumer offerings in the Ottawa market—their frozen pizza subscription and pizza...Read More

Capital One Financial announced it has entered into a program agreement with Williams-Sonoma, the world's largest digital-first, design-led and sustainable home retailer, becoming the exclusive long-term issuing partner for Williams-Sonoma...Read More

With the nature of the program settled (read the first blog in this series, here), what about program characteristics, specifically those beyond the standard transactional and emotional engagement vectors? There are a number of other...Read More

Research shows 72% of all ecommerce transactions are expected to come from mobile this year. While this is a significant number, is it really that much of a surprise given how much we rely on our devices? Mobile digital...Read More