Albertsons Gamifies Summer Savings The popular grocer, Albertsons, is adding a fun way for loyalty members to earn points this summer. The new game on the membership app and website, Flavor Adventure, allows players to unlock minigames, new...Read More

The United Arab Emirates’ national airline, Etihad Airways, has updated its loyalty program with a new series of NFTs, focused on improving customer experience and enhanced benefits for loyalty account holders, such as Etihad Guest Silver...Read More

Based on the evolving business landscape, staying competitive requires organizations to leverage innovative technologies that enhance customer interactions and streamline operations. A turnkey platform that integrates Customer Relationship...Read More

The Metropolitan Museum of Art and Verizon have developed a new guest experience. The new technology, Replica, allows visitors at The Met to scan artwork and bring elements of the works digitally into the global immersive platform Roblox through...Read More

The Impacts of AI in the Talent Search World, Looks to Improve Candidate CVs The race for leveraging Artificial Intelligence to gain an edge over competitors has impacted every industry. AI is now being seen as a potentially useful tool for...Read More

“We’ve been living on tribal knowledge for a long time” – Bill Hanifin We recently hosted a webinar on how to implement psychological principles in loyalty campaigns for retail brands. The...Read More

Marriott International announced that City Express by Marriott properties have transitioned into the company's award-winning travel program and marketplace, Marriott Bonvoy. Members can now earn points at nearly 150 additional hotels in the...Read More

Tinder Uses AI To Improve User Profiles Tinder is utilizing artificial intelligence technology to analyze user photos on their profiles to help them select the right photo for the best first impression.  “AI has really...Read More

Wow Bao — a fast-casual restaurant concept serving Asian cuisine — was founded by Lettuce Entertain You Enterprises (LEYE) in 2003, a family-owned organization that owns, manages, and licenses more than 60 brands and 130 restaurants in...Read More

It's your birthday, let's celebrate!When you think of your birthday, some of you will think of your childhood or a lavishly frosted cake with candles on it. The day conjures up images of being surrounded by friends and family and...Read More