In the current highly competitive business environment, the value of customer feedback has never been higher. Obtaining direct insights from your customers provides a powerful tool for unlocking business growth and ensuring customer satisfaction...Read More

In this follow-up discussion, Mark Johnson, CEO of Loyalty360, continues his conversation with Stacy Fields, Director of Digital Experience for MOOYAH Burgers, Fries & Shakes, on the critical component of employee education and engagement when...Read More

Customer loyalty is a crucial factor to achieve long-term success for any business. Loyal customers are more likely to make repeat purchases, refer friends and family, and even defend your brand in the face of criticism. So, how do you build...Read More

Subway to Offer Free Subs If a Lucky Customer Agrees to Change Name You read that right. Subway is offering free sub sandwiches for life to one lucky winner who has agreed to change his/her name to “Subway”. Readers may think it...Read More

Taco Bell has been fighting to have the phrase “Taco Tuesday” liberated from copyright law. The Taco Tuesday trademark had been debated in court in recent years as several taco restaurants, including Taco Bell, would like to use the...Read More

Deloitte has built a multi-functional business for over 100 years, primarily focusing on consulting, tax, and audit assistance. With a global presence of over 400,000 employees, the organization has established itself as a powerhouse in name and...Read More

Founded first as a mail-order tractor parts business in 1938 by Charles E. Schmidt, Sr., Tractor Supply Company opened its first retail store in Minot, ND in the following year. Ever since, Tractor Supply has been passionate about making sure it...Read More

Albertsons Gamifies Summer Savings The popular grocer, Albertsons, is adding a fun way for loyalty members to earn points this summer. The new game on the membership app and website, Flavor Adventure, allows players to unlock minigames, new...Read More

The United Arab Emirates’ national airline, Etihad Airways, has updated its loyalty program with a new series of NFTs, focused on improving customer experience and enhanced benefits for loyalty account holders, such as Etihad Guest Silver...Read More

Based on the evolving business landscape, staying competitive requires organizations to leverage innovative technologies that enhance customer interactions and streamline operations. A turnkey platform that integrates Customer Relationship...Read More