/  Supplier-Contributed Blogs

Supplier-Contributed Blogs

How Unified Messaging Enables Brilliant Customer Service

Heidi Wettach, Pega , Pegasystems | July 29 2020

We’re all consumers of service. It’s something that each of us can identify with – we have ALL had both good service experiences and some that weren’t as good. And for those.

READ MORE

Most People Aren’t Ready to Go Back to The Office Yet, but They’re Feeling More Confident Returning.

Liesl Nielsen, Qualtrics , Qualtrics | July 28 2020

More than 60% of workers say they’d feel uncomfortable returning to a workplace right nowThree out of five people who switched to remote work during the pandemic said they prefer.

READ MORE

How to Win Back Customers With Six Proven Methods

Lukas Bajer, Kentico , Kentico Software LLC | July 27 2020

The recession caused by the great lockdown is creeping into consumers' habits, and you might see its effects on your business everywhere. A sudden drop in purchases. Abysmal order numbers. Or.

READ MORE

Inventory, Pricing and Promotion Strategies for the New Convenience Store

CEDERICK JOHNSON, PDI , PDI | July 24 2020

In the fall of 1960, The Andy Griffith Show on CBS introduced Andy Taylor and his lovable sidekick Barney Fife to American audiences. Like many U.S. cities at the time, the tiny, fictional town of.

READ MORE

The Great Reset

The Iris Team | July 23 2020

Some of you might remember that last year, in partnership with the Purpose Disruptors, Iris launched a project called 'Create and Strike'. Our aim was to bring the climate crisis to the.

READ MORE

Podcast: Digital Customer Experience Learnings in a Time of Crisis

Clay Warren, Qualtrics , Qualtrics | July 22 2020

Sebastian McClintock, Director of Customer Experience from Delivery Hero shares how customer insights are driving real-time shifts to business strategy during the current pandemic and.

READ MORE

7 Ways To Increase Customer Loyalty

The Formation Team , Formation | July 21 2020

Loyalty programs should be one of the cornerstones of any effective marketing strategy. According to Accenture's recent study found that “members of loyalty programs generate.

READ MORE

The New Normal: Continuing the Conversation

Sidney Dunn, Bindu Gupta | Comarch , Comarch | July 20 2020

Our latest webinar, The New Normal: Reinventing Grocery Retail Loyalty Programs, was held May 27, 2020. We received such a large number of questions from the audience that we didn’t.

READ MORE

Time, Effort & Expertise Impede Personalization

The Baesman Team , Baesman | July 17 2020

Most marketers see data as the primary impediment to targeted marketing -- and with good reason. Data can be unwieldy, challenging to collect and even more difficult to organize across channels.Data.

READ MORE

How Do You Double Your Email Database?

Danny O'Reilly, Cheetah Digital , Marigold Engage + by Marigold | July 16 2020

We’ve talked at length about how to do better email marketing. We have white papers on improving deliverability and sender reputation. Granular data reports in conjunction with industry.

READ MORE

Engage Your Employees Like You Engage Customers

Diva Renton-Roderix, Cheetah Digital , Marigold Engage + by Marigold | July 15 2020

Prefer to watch instead? Diva shares how to engage employees in this video.Recently I’ve been ideating with a couple of enterprise brands around how to engage their internal audience. With.

READ MORE

Designing the Modern Customer Journey

Patrick Tripp, Cheetah Digital , Marigold Engage + by Marigold | July 14 2020

Does anyone recognize the image above? This is the Tibet Road on the border of Tibet and China, one of the most treacherous roads in the world. It represents the traditional customer journey map.

READ MORE
Displaying results 1573-1584 (of 2498)
 |<  <  128 - 129 - 130 - 131 - 132 - 133 - 134 - 135 - 136 - 137  >  >|