For Diamond Resorts International CEO Mike Flaskey, the focus of his business is creating unforgettable vacation experiences for members, owners, and guests.
Creating memorable customer experiences time and time again doesn’t come without hard work and dedication.
“To create unforgettable vacation experiences for our members, owners, and guests, we have to get to know them very well,” Flaskey explained to Loyalty360. “For this reason, data collection and analytics are a core part of how we manage the....