Spring has officially arrived, and for the first time in more than a year, some of us will finally be able to safely gather with friends and family for Easter dinner, Sunday brunches and other seasonal celebrations. Whatever the reason for...Read More

Taco Bell is looking long-term as it reinvents what it means to be a restaurant of the future. On track to have 10,000 restaurants open globally this decade, the brand is leveraging a multitude of design formats to enhance and redefine both the...Read More

In 2021, brands are prioritizing customer retention. And in order to know how well your business is doing at maintaining customers, you must measure your success with customer retention metrics and key performance indicators (KPIs). These...Read More

The core of optimized marketing relies on attracting high-value, targeted demographics. The key to this strategy is reliable customer data, which allows a business to vet qualified customers as well as enhance its products and services. ...Read More

Delta Loyalty Members Could Redeem Points for Private Flights TravelPulse.com reports that if things work out the way they should, Delta Air Lines customers who are members of the carrier’s SkyMiles loyalty program could soon redeem their...Read More

Ben Lovejoy of 9to5Mac.com says that Apple brand loyalty among smartphone owners has hit an all-time high, according to a survey by SellCell. It shows that 91.9% of iPhone owners plan to buy another iPhone when they next upgrade, up 1.4% from 2019...Read More

Pie Life Rewards, Pieology Pizzeria’s consumer app, now comes with more personalization and improved user experience.“PieLifers” can now enjoy a whole new level of customization. Customers can enjoy the convenience they know and...Read More

This scenario is much more common than it should be: you’re checking the monthly channel sales numbers and the results are disappointing. The rebate program you put in place to incentivize partners to sell more isn’t helping. In fact...Read More

The number of online transactions has risen dramatically in recent months as a vast majority of consumers shifted from shopping primarily in-store to shopping online. Fraudsters have noticed the rise in digital transactions and merchants expanding...Read More

New Survey Finds People Have Less Tolerance For Slow Customer Service A new survey examining consumer attitudes on customer service, at a time when e-commerce traffic has significantly increased due to the coronavirus pandemic, has found people...Read More