Giant Eagle Expands Partnership with DoorDash After a successful pilot program in Ohio, O’Hara Township, Pennsylvania-based supermarket chain Giant Eagle expanded its partnership with DoorDash to facilitate on-demand grocery delivery...Read More

United Airlines became the first major airline in the United States to allow its MileagePlus® rewards members to pool miles with friends and family. The initiative is called MileagePlus miles pooling, and it allows up to five members of its...Read More

In today's healthcare industry, it's crucial for providers to keep patients happy to keep them coming back and attract new ones. As healthcare services continue to evolve, providers are turning to innovative solutions such as...Read More

Care Bears™ Collabs with Goose Creek for New Candle Scents In a bid to spread a bit of whimsy and magic, Care Bears™ has partnered with candlemaker Goose Creek for nine new 3-wick candles representing the love, positivity, and...Read More

Findings from the J.D. Power 2024 U.S. Full-Service Investor Satisfaction StudySM show a surge in satisfaction among clients utilizing financial advisors. U.S. Bank came out as a top performer in overall customer satisfaction. Edward Jones and...Read More

Brands face many challenges when maintaining a vibrant customer loyalty program that engages members, elevates the customer experience, and fosters brand affinity. While some challenges might seem obvious — getting internal stakeholder buy...Read More

In today’s data-driven landscape, companies increasingly recognize the importance of customer data to drive personalized experiences and build lasting relationships. One emerging strategy gaining traction is the collection of zero-party data...Read More

In a blending of hospitality and online gambling, Marriott International’s travel program, Marriott Bonvoy, and BetMGM, a sports betting and iGame operator, have partnered for a rewards collaboration that will provide more incentives to...Read More

Mini and BMW Rated First and Second on Brand Loyalty List According to JudgeService research that surveyed 28,800 car buyers, Mini topped the list for OEMs, or original equipment manufacturers, for brand in-market loyalty. The vehicle...Read More

DoorDash and Wing Launch Debuting Drone Delivery in U.S. DoorDash and Wing recently introduced drone deliveries in Christiansburg, Virginia, where select customers with an eligible address could choose to have a 30-minute or less drone...Read More