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What Drives Customer Loyalty? Using Gamification with Long-Term vs. Short-Term Loyalty Objectives

  • April 09 2024
  • Resource: Supplier-Contributed Blogs

Acquiring new customers requires a lot of time and money. It costs five to six times more to get a new customer than to reactivate an old one. That’s why businesses focus so much on what drives customer loyalty and how to enhance...Read More

Loyalty360 Reads: e.l.f. and Liquid Death Partner To Create Corpse Paint Vault, Club Wyndham Offers Mom Chef Experience, and Albertson’s Customer Experience Enhanced

  • April 09 2024
  • Resource: DailyNews

e.l.f. Collabs with Liquid Death for Heavy Metal Makeup Collection e.l.f. Cosmetics partnered with canned water company Liquid Death for its latest creation, the e.l.f. x Liquid Death Corpse Paint Vault makeup collection, a five-piece set...Read More

Gas South Collaborates with Oracle to Enhance the Customer Experience

  • April 09 2024
  • Resource: DailyNews

Gas South, a leading Southeastern U.S. natural gas provider, announced a collaboration with Oracle Consulting Services (OCS) to integrate Oracle’s SaaS solutions and managed services to enhance customer care by automating essential services,...Read More

AI and Brand Devotion: A Series

  • April 08 2024
  • Resource: Supplier-Contributed Blogs

Laying the GroundworkDevelopments in artificial intelligence (AI) dominate the zeitgeist. AI’s implications for marketers—particularly in customer relationship management (CRM), loyalty, and engagement—loom large for client...Read More

Loyalty360 Reads: DoorDash Enhances Lowe’s Customer Experience, Chevron Collabs for Fab Labs, and Idomoo’s State of Video Tech Report Indicates Gen Z Wants More Video

  • April 08 2024
  • Resource: DailyNews

DoorDash Partners with Lowe’s to Add On-Demand Delivery DoorDash announced it is partnering with Lowe’s to bring customers on-demand delivery from more than 1,700 stores across the United States. Lowe’s is the first home...Read More

This MiLB Season, Wyndham Rewards® Members Can Unlock Once-in-a-Lifetime Experiences

  • April 08 2024
  • Resource: DailyNews

For the second consecutive year, Wyndham Hotels & Resorts has been named the Official Hotel Partner and Hotel Loyalty Partner for Minor League Baseball (MiLB). The collaboration will offer Wyndham Rewards® members unprecedented access to...Read More

Participation: A Power Shift and Reckoning for all Brands

  • April 05 2024
  • Resource: Supplier-Contributed Blogs

Advancements in technology, the rise of social media, and the empowerment that comes with more open global communication structures have greatly influenced how young consumers participate with brands. This means brands need to completely redefine...Read More

Loyalty360 Reads: ThredUp Report Shows Growing Resale Trend, Barclays Named Official Bank for New York Liberty, and West Elm App Improves Customer Experience

  • April 05 2024
  • Resource: DailyNews

ThredUp Report Shows Resale Grew Faster than Retail in 2023 According to a report by the online resale platform ThredUp, the resale apparel market grew seven times faster in 2023 than the retail clothing market. ThredUp’s 12th Annual...Read More

Barclays and Breeze Airways Introduce New Co-Branded Visa Signature Credit Card

  • April 05 2024
  • Resource: DailyNews

At the intersection of air travel and finance comes a co-branded credit card between Barclays US Consumer Bank and Breeze Airways: the Breeze Easy™ Visa Signature® credit card. The card’s introduction comes less than three years...Read More

Using Emotional Intelligence to Improve Customer Service and Loyalty

  • April 04 2024
  • Resource: Supplier-Contributed Blogs

Modern marketing is not just about advertising the superiority of products. While the features of a product are undoubtedly important, delivering quality products and services is just the starting point for any business...Read More

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