Airline loyalty has never been more strategically important—or more misunderstood. Airlines invest heavily in elite perks, mileage bonuses, and branded program experiences, assuming the biggest threat to loyalty comes from competitors. But...Read More

FIS Launches Industry-First Platform to Help Banks Lead in Agentic Commerce FIS has introduced an industry-first solution designed to help banks participate in and scale agentic commerce, transactions conducted by artificial intelligence (AI...Read More

Allegiant and Sun Country Airlines have agreed to combine into a larger, more competitive U.S. leisure-focused airline through a definitive. The deal aims to leverage both carriers’ flexible, low-cost operating models to offer expanded...Read More

As Fleet Feet discovered, optimizing a loyalty program doesn’t require a full overhaul, just smarter strategy and a clearer understanding of customer value. But many brands struggle with outdated program structures, high...Read More

BHN and Mastercard Debut Category-Focused Rewards Cards Blackhawk Network (BHN), in partnership with Mastercard, has unveiled two new category-specific prepaid rewards cards: the Drive Prepaid Card and the Grocery Prepaid Card, which are aimed at...Read More

With AI adoption, economic uncertainty and workforce shifts, 2025 was a year of rapid transition. As HR leaders enter the new year, it’s essential for teams to stay aware of trends in employee engagement. Employees want their voices to...Read More

Papa Johns has announced a major overhaul of its digital ordering experience in partnership with Google Cloud, unveiling new AI-driven capabilities to make ordering faster, more accurate, and more personalized for its more than 150 million...Read More

Microsoft Unveils Copilot Checkout and Brand Agents Shoppers are already buying with the help of AI, and the distance between curiosity and purchase is rapidly shrinking. Today’s customer can ask a question, compare options, get guidance...Read More

Jersey Mike’s Subs recently announced a major step in its global growth strategy with a franchise agreement to open 400 locations across the United Kingdom and Ireland. The deal is with JM Submarines UK LTD, led by company founder and...Read More

As one of the fastest-growing fast-casual brands, Mediterranean eatery, CAVA, was founded in 2010 as a full-service restaurant. The company’s goal is to make delicious food that customers...Read More