Panera announced it continues to transform the dining experience with the nationwide launch of Contactless Dine-In, a new feature in the Panera Mobile App that allows guests to order their favorite Panera meals on their own devices for plated dine...Read More

It has been nearly 2 years since the pandemic struck and world economies have settled in for the new normal, let alone Saudi Arabia. Consumers from the kingdom are warming up to get back to normal spending levels, to make consumption choices based...Read More

While rewarding profitable customers with experiential rewards isn’t a new concept, customers’ mindsets and commerce habits have changed immensely since the COVID pandemic hit. This new paradigm has motivated many companies to change...Read More

Giant Eagle Personalizes Loyalty Program Pittsburgh-based grocer Giant Eagle has signed a multi-year agreement to use the Eagle Eye AIR intelligent digital marketing platform. Giant Eagle seeks to facilitate a personalized loyalty platform at...Read More

Lowe's and Petco Health and Wellness Company announced a pilot store-in-store program that brings trusted products, services and expertise – for both home and pets – into one, convenient stop at select Lowe's locations. The...Read More

Leading organizations embrace change. They recognize and appreciate the value of a diverse workforce—creating employee experiences to fit the individual needs of employees.But those needs aren’t static. They&rsquo...Read More

All signs point to 2022 as being a critical year for fuel and convenience retailers to strengthen their relationships with consumers. To accomplish this, you’ll need to leverage a variety of new and emerging consumer engagement technologies....Read More

The market largely perceives loyalty as a promotional stunt that offers customers only points’ redemption. But this is not the absolute truth.Much to naysayers’ chagrin, loyalty is a larger canvas for brands to reap benefits from...Read More

In 2020, we launched our first annual Generation Pay Report, which touched on evolving attitudes towards payments along generational lines. For 2021, we took a similar approach, surveying more than 4,000 consumers in five regions across 4...Read More

Sam’s Club Begins National Deployment of Automated Inventory Analytics RobotsSam’s Club announced the national, chain-wide rollout of Inventory Scan that will be added to their existing fleet of robotic scrubbers in partnership with...Read More