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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: ZIPS Car Wash Donates $170,000 to Folds of Honor, Bilt and Rakuten Launch Partnership, and QFC Stores Launch New Mastercard Loyalty Program
  • Daily News
  • Nov 12, 2025
Loyalty360 Reads: Citizens Bank Ranked Top for Customer Experience, Wingstop to Launch Digital Loyalty Program, and Lyft Partners With United Airlines
  • Daily News
  • Nov 11, 2025
Hyatt Expands Partnership With Chase to Strengthen World of Hyatt Loyalty Program
  • Daily News
  • Nov 11, 2025
Loyalty360 Reads: Circle K & International Delight Heighten Customer Engagement With Sweepstakes, Casey’s Announces Round-Up Campaign for Military Heroes, and CAVA Unveils “Flavor Your Future”
  • Daily News
  • Nov 10, 2025
Loyalty360 Reads: “Deck the Holly” Returns to Chicken Salad Chick, Rocket Travel by Agoda Collabs With Skift to Reimagine Customer Loyalty, and Steak ‘n Shake Partners With Fold for Bitcoin Meal Deals
  • Daily News
  • Nov 06, 2025
Loyalty360 Reads: Merkle Partners with Airship and Salesforce Marketing Cloud, Burger King Unveils 12-Day “Advent Calendar”, and SONIC & Coca Cola Team Up for Bold Drink Offer
  • Daily News
  • Nov 05, 2025
Q&A with Lisa Carr, GM of Marketing for Mobility in North America at Shell Products US
  • In-Depth Exclusive
  • Sep 08, 2022
Loyalty360 Reads: Instacart Partners with Pet Supplies Plus, Cheesecake Factory Plans to Launch App in 2026, and Target “Steps Into the Holidays” with Immersive Experience and Early Black Friday Deals
  • Daily News
  • Nov 03, 2025
Loyalty360 Reads: Club Wyndham & Pillsbury Launch the “Let It Dough”, CORA Loyalty Survey Reveals Rewards Still Reign Supreme, and Estée Lauder Partners with Shopify
  • Daily News
  • Oct 31, 2025
Shell and Kroger Fuel Customer Loyalty
  • In-Depth Exclusive
  • Aug 31, 2022
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Most Popular

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How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Consumer Loyalty Research Report
2026 Consumer Loyalty Research Report

Webinars & Member Meetings

14
Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
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Industry News

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EY-Parthenon Consumer Sentiment Survey finds Americans pulling back on summer travel and leisure spending as financial confidence weakens and geopolitical concerns rise
Jun 16, 2026
Phaedon Defines the Future of Loyalty in Agentic Commerce with Launch of Tally AI Connector
Jun 16, 2026
A prescription for loyalty: How supermarkets are leveraging their pharmacies to engage their best customers
Jun 16, 2026