Kroger has enjoyed a long tenure of excellence when it comes to customer loyalty, customer experience, and customer engagement.
Solid fiscal performance and stellar accolades seem to shadow Kroger.
During its recent second-quarter results conference call, Kroger CEO Rodney McMullen cited loyal customer growth as a key attribute for the company, which now offers ClickList and ExpressLane online ordering services in almost 400 locations.
What’s more, Kroger’s technology business unit was named one of the....