Description


Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

Loyalty360 Supplier Member Insights

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Loyalty360 Supplier Member Insights provide in-depth perspectives from leading technology providers, agencies, and consultants in the customer loyalty space. These insights highlight innovative strategies, emerging trends, and best practices that help brands enhance their customer loyalty efforts.

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Supplier-Contributed Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

INDUSTRY NEWS

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Loyalty360’s industry news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Braze Delivers Powerful New Agentic AI Capabilities that Transform How Marketers Build, Personalize, and Deliver Customer Experiences