Applications are now open for the 2022 Chick-fil-A True Inspiration Awards grant program. For the second year in a row, Chick-fil-A, Inc. will award $5 million in grants to 34 deserving nonprofits that are Black-led or impacting communities of...Read More

Tim Hortons U.S. Introduces Member Month For Loyalty Guests Tim Hortons U.S. is celebrating its loyalty members with the launch of its brand-new Member Month. Beginning March 3, and continuing throughout the entire month, registered Tims Rewards...Read More

The coronavirus pandemic has changed businesses forever. Companies have been pushed to the brink of crisis, resorting to cutting staff and budgets if they were unable to adapt to the new digital-first environment quickly enough. Consumer...Read More

The Chief Marketing Officer (CMO) Council, in collaboration with Deloitte Digital, published a new report – "Humanizing + Analyzing Relationships To Drive Revenue, Retention And Returns." The new report details the challenges and...Read More

The Unilever U.S. team had identity challenges: For years customers received emails and visited the website, but not always by clicking through Unilever’s emails. Those website visits were being read as net-new interactions with the brand...Read More

In this week’s episode of #loyaltyexpertsvoice, Katarzyna Włodarczyk, Business Development Manager at Comarch Spain, explains how you can build personalized customer journeys. Not only does she provide some thought-provoking stats along the...Read More

Dunkin’ Donuts Opens ‘Next Generation’ Store in California Popular donut chain, Dunkin opened its “next generation” store in Mira Mesa this week. The location features a modern atmosphere and innovative technologies...Read More

MOD Super-Fast Pizza Holdings announced 2020 year-end results reflecting significant growth in digital sales, continued expansion of its store base and a deepening of its commitment to make a positive social impact amid an unprecedented year for...Read More

If you want to embed loyalty into your brand as a standard behavior the first step isn’t simply the fine-tuning of your existing Customer Value and Loyalty programs.That would amount to flying blind, albeit with good intentions. Rather, it...Read More

bp today announced Price Match, a first-of-its-kind offer that gives BPme Rewards members the best gas price by automatically comparing bp and Amoco prices to competitor stations (Exxon, Mobil, Shell, Chevron, and Marathon) within a half mile...Read More