Eben Sermon, Director Relationship Marketing and Loyalty (EU) at eBay, participated in a riveting interview with Loyalty 360 CEO Mark Johnson. Sermon discussed several topics, including customer-centricity, the importance of engagement and use of...Read More

The next time you walk into a shop, consider this:You may not be using your phone, but it is giving out a unique signal that the retailer may be monitoring. A face scanner may check your age and gender while sensors pick up your body heat to help...Read More

In 2007 Sephora launched the BEAUTY INSIDER client loyalty program as a way of thanking clients with special products, exclusive events, and an all-access pass to personalized beauty. The program is available in Sephora stores nationwide and at...Read More

 PunchTab, the leading omni-channel loyalty and engagement platform, today announced that international companies and brands are turning to PunchTab's advanced loyalty technology to engage customers, drive purchase, motivate employees and...Read More

Aimia Receives Top Marks for Market Presence, Loyalty Analytics and Measurement, Loyalty Data Management in Independent Research Firm ReportForrester Research,Inc., an independent research company has recognized Aimia, a global leader in loyalty...Read More

Clarabridge, Inc., the leading provider of intelligent Customer Experience Management (CEM) solutions for the world’s top brands, today announced the completion of an $80 million equity investment by new investors General Catalyst Partners...Read More

This appears to be a world first and has been met with a host of comments that largely applaud the decision and it’s significance for democratised media. But does this really represent a step forward in democratisation of media? Doesn...Read More

Camp Hill, Pa. (July 29, 2013) - Rite Aid Corporation (NYSE:RAD) has launched wellness65+, the first chain drug store loyalty program for those 65 and over, with an integrated marketing campaign built on the brand's promise to deliver...Read More

Vodafone Hutchison Australia (VHA) has implemented Oracle Communications Services Gatekeeper 5.0 to enhance network and application programming capabilities and grow customer satisfaction and brand loyalty. The solution will help improve network...Read More

Inaugural Loyalty Expo Europe Two-Day Event Packed With Interactive Sessions, Marketer-Only Peer-to-Peer Roundtables, and Networking Opportunities. Loyalty Expo Europe presents a great opportunity for marketers to come together and discuss the...Read More