At Cheetah Digital, we’re fortunate to work with some of the biggest and most respected names in the travel and hospitality industry, including brands located all across the seven seas.   One of our favorites, Norwegian Cruise...Read More

As early as the 1700s, retailers started implementing programs to create loyal customers. Today, technology has empowered the customer with more information, choice, and flexibility than ever before, and created a retail climate in which customers...Read More

Five Reasons Why Customer Service Matters Even More In Difficult TimesForbes.com writer Astrid Pocklington writes that as the Covid-19 pandemic persists, vital measures to reduce social contact stay in force, which means that many businesses...Read More

Zuora released its bi-annual Subscription Economy Index (SEI) which shows that subscription businesses have grown nearly 6x faster than the S&P 500 over the last 9 years, driven by an increase in consumer demand for the use of subscription...Read More

Holiday Systems International,  a leading wholesale travel provider and developer of award-winning, travel-related rewards programs and technology, announced the official launch of My Travel Rewards Club, the Company's first luxury...Read More

Though gamification is a familiar concept, it is undergoing a resurgence as brands look for interactive ways to further engage consumers. With the task of attracting customers and an overarching goal of building brand loyalty, gamification is...Read More

Customers interact with merchants in numerous ways – through websites, mobile apps, and brick and mortar stores.Today, the purchasing journey spans across devices, platforms, and locations as more consumers demand omnichannel options...Read More

Brands spend a tremendous amount of time and money on differentiation.From product to price point to marketing to customer experience, it’s one of the biggest topics in retail.So, what about your loyalty program?In a world where nearly ...Read More

Bloomingdale’s Revamps Loyallist Program Bloomingdale’s has been investing in its Loyallist program and overhauling perks, with new rewards. Consumers who spend more than $15,000 per year will receive elevated benefits in the retailer...Read More

The Kroger Co. continues to provide aid to areas impacted by the historic winter storm in Texas, including issuing $270,000 in Helping Hands emergency grants to more than 500 associates, partnering with the City of Dallas and City of Houston and...Read More