Bluemont Group and PreciTaste Launch AI-Powered Donut Ordering Across 90+ Dunkin’ LocationsBluemont Group, a major Dunkin’ franchisee operating throughout the south central U.S., has partnered with restaurant AI company PreciTaste to...Read More

Nobody’s waiting for enough points to make their next purchase. They’re going somewhere else. Today’s customers are evaluating loyalty programs in real-time and brands better be showing them the value at the...Read More

Shell is kicking off the 2026 NASCAR Cup Series with a new promotion designed to reward both racing fans and everyday drivers. The promotion began with the season opener in Daytona. Members of the Shell Fuel Rewards program are being rewarded with...Read More

The rewards and recognition landscape is undergoing a fundamental shift. What once differentiated platforms, such as catalog size, gift card availability, and merchandise variety, no longer creates a meaningful advantage. As the...Read More

Customer loyalty hasn’t disappeared, but it has become more situational. Consumers are participating in more programs while committing deeply to fewer, forcing brands to rethink how loyalty is structured and...Read More

Scenic Group Unveils Unified Scenic & Emerald Rewards Global Loyalty ProgramScenic Group has introduced Scenic & Emerald Rewards, a new global loyalty program that unifies its former Scenic Club and EmeraldEXPLORER programs into a single...Read More

Cincinnati – Loyalty360, the association for customer loyalty, today announced the release of its 2026 Customer Loyalty Trends Report, offering a forward-looking analysis of how customer expectations, technology, economic pressures, and...Read More

Customers today have more options, more information and higher expectations than ever before. As a result, loyalty can’t be secured through points and discounts alone. During a special webinar, Julia Walker, brand trust expert at CMB, and...Read More

Restaurant loyalty programs have moved well beyond punch cards, with brands now combining points, tiers, subscriptions, and gamification into programs tied to specific business goals.The operators seeing the strongest results use loyalty to learn...Read More

Customer Loyalty in 2026: The Trends, Truths, and Strategic Shifts You Can’t Afford to Miss — Download the Report The 2026 Customer Loyalty Trends and Perspectives Report explores how various aspects of loyalty are shifting in near...Read More